Full-Time

Human Resources Business Partner

Hrbp

Confirmed live in the last 24 hours

accesso

accesso

501-1,000 employees

Ticketing and visitor management solutions provider

Enterprise Software
Entertainment

Mid

Quebec City, QC, Canada

Hybrid role requiring in-office presence in Quebec for a minimum of 3 days per week.

Category
Human Resources
People & HR
Required Skills
Confluence
Requirements
  • 5 to 7 years of progressive HR experience
  • Must be bilingual in French and English
  • Strong understanding of HR best practices, employment laws, and regulations in Quebec and other Canadian provinces.
  • Strategic thinker with the ability to translate business needs into HR strategies.
  • Experience in compensation and benefits management
  • Knowledge of HRIS Systems including but not limited to: ADP Workforce, PayScale/Pay Factors, Perform Yard, SharePoint, Confluence
  • CRIA or CRHA (Bonus)
  • Bachelor's degree in Industrial Relations or Business Administration, specialization in human resources preferred (Bonus)
Responsibilities
  • Serve as a trusted advisor on matters related to HR policies, employee benefits, compensation, performance management, career development, and conflict resolution
  • Works closely with the Global People Team to align regional and company-wide initiatives
  • Maintains employee handbook and policies and procedures manual
  • Assists in the development and implementation of personnel policies and procedures
  • Update and maintain employee and administrative files
  • Ensure the circulation of information within the company and local office (weekly meetings, internal communication, etc.)
  • Conducts new employee orientation and coordinates with payroll and other stakeholders to ensure a seamless onboarding process
  • Drafting corrective action documentation and escalating more complex issues to the Director, Human Resources as needed
  • Conducts exit interviews, analyzes data and makes recommendations for continuous improvement
  • Consults with Counsel on immigration issues and coordinates sponsorship requirements for Canada
  • Maintains compliance with country specific regulations concerning labor practices
  • Coordinates and plans social activities in the office using the designated department budget
  • Performs other related duties as required and assigned

Accesso provides ticketing and visitor management solutions aimed at improving guest experiences and streamlining operations for attractions like theme parks, zoos, and live entertainment venues. Their products include Accesso Horizon for ticketing management, Accesso Paradox for snowsports, Accesso Passport for online ticketing, Accesso ShoWare for box office sales, and Accesso Siriusware for retail and restaurant point of sale systems. These solutions work by offering software as a service (SaaS), allowing clients to manage ticket sales, reduce wait times with virtual queuing, and enhance customer engagement. Accesso stands out from competitors by focusing on personalized guest experiences and optimizing operational efficiency. The company's goal is to help clients maximize revenue while providing enjoyable experiences for their visitors.

Company Stage

Seed

Total Funding

$87M

Headquarters

Lake Mary, Florida

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Accesso's recent acquisitions and partnerships indicate strong growth potential and market expansion opportunities.
  • The £50m growth funding facility provides financial stability and resources for further innovation and development.
  • Accesso's established presence in ski resorts and other attractions positions it well for continued success in these lucrative markets.

What critics are saying

  • The integration of multiple acquisitions could pose challenges in terms of cultural and operational alignment.
  • Dependence on the attractions and venues market makes Accesso vulnerable to economic downturns and industry-specific disruptions.

What makes accesso unique

  • Accesso's focus on technology solutions for attractions and venues worldwide sets it apart from competitors who may not specialize in this niche market.
  • The acquisition of specialized companies like Paradocs Mountain Software and TE2 enhances Accesso's portfolio, providing a comprehensive suite of solutions for diverse client needs.
  • Accesso's strategic partnerships, such as with Sensei Technologies, further differentiate it by integrating advanced technologies into its offerings.

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Benefits

Work Life Balance - We help you balance your work life with your real life! Enjoy our generous paid time off policy, flexible work hours and paid volunteer time off to get involved in your community!

Fun Environment - Our company culture isn’t just about Fun Fridays, nerf gun fights and ping pong tournaments, although we have all of those! We work hard and play hard. With open collaborative workspaces and fully stocked in-office cafes, we are a passionate group with a great work environment!

Benefits - With great medical coverage, an HSA Employer contribution, company-paid long & short term disability and life insurance, we’ve got you covered! Plus with a company matched 401(k) plan, we’re thinking of your future too.