Full-Time

Outbound Supervisor

Posted on 11/26/2024

Hello Fresh

Hello Fresh

10,001+ employees

Meal kit delivery service with fresh ingredients

Food & Agriculture
Consumer Goods

Mid

Derby, UK

Specific address: The Windmill, 1 Holme Lane, Spondon, Derby, DE21 7HW.

Category
Customer Success Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • Proven experience in distribution Supervisory position.
  • Proficient in using warehouse management systems and other relevant software applications.
  • Proficient in G-Suite.
  • Solid understanding of distribution processes and quality control principles.
  • Knowledge of safety regulations and commitment to ensuring a safe working environment.
  • Effective communication skills, both verbal and written, with the ability to communicate across various levels of the organization.
  • Excellent problem solving skills with a strong attention to detail.
  • Excellent organisational and time management abilities, with the capacity to prioritise tasks in a fast-paced environment.
  • Detail-oriented with a focus on accuracy and quality.
  • Lead by example and ensure that HelloFresh DNA is at the forefront of everything we do.
  • Strong supervisory skills with the ability to motivate and manage a diverse team.
  • Highly organised and proactive individual.
  • Results driven.
Responsibilities
  • Leading a team of Colleagues on the shift to ensure that the shift KPIs are met in full and on time.
  • Engaging and developing the team to achieve optimum performance and for the Colleagues to meet their full potential.
  • Oversee the day-to-day operations of the outbound distribution team, ensuring timely and accurate preparation of orders for shipment to customers.
  • Continuously assess and enhance outbound processes to maximise efficiency, accuracy, and productivity, collaborating with cross-functional teams to identify and implement improvements.
  • Ensure that all outgoing orders meet quality standards, performing regular audits and inspections to minimise errors and product damage.
  • Role modelling the Company’s DNA and ensuring that these are followed by the team.
  • Dealing with day to day queries from Colleagues – liaising with HR, Training Teams as required.
  • Maintain up to date and accurate records (including computerised/digital) on production, food safety data and analyse this data to identify trends, problems and opportunities for improvement.
  • Ensuring that Food Safety and Health & Safety standards are met and sustainably maintained. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring your own health, safety and welfare in the activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.
  • Undertaking basic problem solving activities and escalating to the Distribution Manager where necessary.
  • Ensuring compliance with Standard Operating Procedures and Instructions.
  • Effectively coordinating the service so that operations run smoothly.
  • Undertaking audits and following through on actions regarding compliance to Food Safety; Health & Safety Standards and any other specified standards eg: BRCGS, ISO.
  • Leading or being involved in ad hoc projects as and when required.
  • Championing key Company strategies; initiatives – eg: Colleague Happiness Surveys; Diverse & Inclusive working; Colleague Wellbeing.
  • Any other responsibilities/duties which would be reasonably expected as part of this role.

HelloFresh offers a meal kit delivery service that provides fresh, pre-portioned ingredients and easy-to-follow recipes to customers' homes. The subscription model allows users to choose from various meal plans tailored to dietary preferences, with the flexibility to skip weeks or cancel anytime. What distinguishes HelloFresh from competitors is its commitment to fresh, seasonal produce and sustainable sourcing. The goal is to simplify meal preparation while promoting healthy eating and environmentally responsible choices.

Company Stage

IPO

Total Funding

$382.1M

Headquarters

Berlin, Germany

Founded

2011

Growth & Insights
Headcount

6 month growth

12%

1 year growth

26%

2 year growth

48%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with brands like Colavita and Hidden Valley Ranch enhance HelloFresh's menu diversity and customer appeal.
  • Collaborations with organizations like No Kid Hungry highlight HelloFresh's commitment to social responsibility, potentially boosting its brand image.
  • The creation of 300 jobs at a new distribution center indicates potential for growth and expansion.

What critics are saying

  • The closure of distribution centers and significant layoffs suggest potential financial instability and declining sales.
  • Fines for electronic marketing violations could damage HelloFresh's reputation and lead to increased regulatory scrutiny.

What makes Hello Fresh unique

  • HelloFresh's focus on fresh, pre-portioned ingredients and easy-to-follow recipes sets it apart from traditional grocery delivery services.
  • The company's commitment to sustainability and seasonal produce appeals to environmentally conscious consumers, unlike some competitors who may not prioritize these values.
  • HelloFresh's flexible subscription model, allowing customers to skip weeks or cancel anytime, offers greater convenience compared to more rigid meal kit services.

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Benefits

Competitive Salary & 401k

Generous Parental leave & Flexible PTO

Health, vision, & dental insurance

75% discount on HelloFresh Subscription

Snacks, coffee, & catered lunches

Company sponsored outings