Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Senior Magento Consultant – AMS

We are looking for a Senior Magento Consultant with a strong Application Maintenance and Support (AMS) background to work onshore in the US. The candidate must have hands-on expertise in Magento 2 development, application support, and troubleshooting. You will play a critical role in maintaining, optimizing, and enhancing Magento platforms while ensuring seamless operations and performance for our clients.

This position requires strong communication skills, a proactive mindset, and the ability to collaborate effectively with client stakeholders and offshore teams.

Key Responsibilities

AMS (Application Maintenance and Support):

• Provide ongoing maintenance, troubleshooting, and support for Magento 2 platforms.
• Analyze and resolve production issues promptly to minimize downtime.
• Perform root cause analysis for recurring incidents and implement long-term solutions.
• Coordinate with offshore teams for issue escalation and resolution.

Magento Development and Enhancements:

• Customize and enhance Magento 2 modules and themes based on business requirements.
• Build and maintain responsive, cross-browser-compatible front-end designs using HTML, CSS, Bootstrap, LESS, and Knockout JS.
• Develop clean, maintainable, and optimized PHP code for back-end processes.

Code Management and Deployment:

• Use GIT and Bitbucket for version control and seamless collaboration.
• Deploy and maintain applications on AWS cloud infrastructure with efficient use of CLI tools.

Issue and Task Management:

• Track and manage issues, tasks, and changes using JIRA and related project tools.
• Collaborate with cross-functional teams to ensure timely delivery and support.

Onshore Client Communication:

• Engage with client stakeholders to understand requirements and provide technical solutions.
• Act as a bridge between onshore clients and offshore teams for clear communication and project alignment.
• Participate in client meetings, updates, and project planning sessions.

Performance Monitoring and Optimization:

• Monitor the performance of Magento applications and implement optimization strategies.
• Ensure system stability, scalability, and efficiency under varying load conditions.

Primary Skills:

• Strong expertise in Magento 2 development and support, including customization of themes and modules.
• Proficiency in PHP, JavaScript, jQuery, Knockout JS, and front-end technologies.
• Hands-on experience with HTML, CSS, LESS, Bootstrap, and responsive design development.
• Solid understanding of AWS cloud services and CLI tools for hosting and deployment.
• Proficient with GIT and Bitbucket for version control and team collaboration.
• Strong experience in issue and task tracking tools such as JIRA.

Desirable Skills:

• Proven experience in AMS for enterprise Magento applications.
• Knowledge of Magento performance optimization techniques and cloud architecture.
• Exposure to US-based client environments and onshore project management.
• Excellent written and verbal communication skills, with a focus on client interactions.
• Strong analytical and problem-solving abilities.
• Ability to work independently and coordinate effectively with offshore teams.
• Proactive, self-driven, and focused on delivering solutions.

As required by the equal pay and transparency acts, the expected base salary for this position is: $140k-$150k base+ bonus. 

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.