What Need Can You Fill?

The Director Contracts Enablement is a role that will reside within the Business Enablement Team and support the enablement and execution of contracts for new and existing customers along with all other contracts the company enters. This position will oversee all contract redlines and negotiations with customers and vendors. The ideal candidate will need to have excellent verbal and written communication skills as they will be the point person for all communication between the company, the client, the sales team, and the Intradiem leadership team.

What Will You Be Doing?

• Establish and lead the contracts enablement strategy, ensuring the department aligns with organizational goals and values.
• Design and implement streamlined contract processes, tools, and technologies that enhance productivity and drive business results.
• Foster strong relationships with sales, finance, operations, engineering, and other relevant teams, ensuring contracts support cross-departmental needs and objectives.
• Oversee the identification and mitigation of contractual risks, while ensuring all processes are compliant with legal standards and company policies.
• Establish and monitor key performance indicators to measure the effectiveness and efficiency of contract processes.
• Initial review of NDAs, customer contracts, vendor agreements and other documents to provide feedback.
• Coordinate Deal Desk meetings and request information
• Interface with the implementation/project team to ensure that SOWs align to customer agreements and standard pricing.
• Update and maintain customer records in SFDC and company intranet for contract details.
• Stay updated on industry trends, technologies, and best practices, and be open to feedback, always seeking ways to enhance our contracts processes and experience.
• Conduct all business in accordance with Intradiem policies and procedures.
• All other duties as assigned.

What Will You Need To Succeed?

• 8+ years prior experience in a contract administration role.
• SaaS company experience a plus
• Desire to learn and expand within this role.
• Demonstrated ability to work with and gain the confidence of internal and external customers.
• Ability to successfully identify and navigate sourcing/procurement processes of large Fortune 150 customers.
• Ability to effectively align customer and vendor contracts to Intradiem standard terms.
• Must be customer focused and capable of building confidence and trust.
• Ability to adapt schedule to serve clients in international time zones when necessary.
• Able to work productively independently and as part of a team.
• Ability to work on multiple projects at once and shift priorities to meet business needs.
• Must have excellent analytical thinking skills and problem-solving abilities.
• Possesses superior attention to detail in order to spot inconsistencies in contracts.
• Ability to take initiative and accountability for achieving results.
• Excellent interpersonal, oral, and written communication skills.

Education Requirements:

• Bachelor’s Degree in Business, Law, or an equivalent combination of education, training, and work experience, minimum 8+ years of work experience.

Work Authorization:Verification of identity and employment eligibility will be required during onboarding. Visa sponsorship is available for this position.

Intradiem is an equal-opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic