Full-Time

Senior/Staff Designer

Posted on 12/7/2024

Aircall

Aircall

501-1,000 employees

Cloud-based phone system for businesses

Consumer Software
Enterprise Software

Compensation Overview

$120k - $185kAnnually

Senior

New York, NY, USA

Hybrid position requiring in-office presence.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Adobe Creative Suite
Figma
Sketch
Product Design

You match the following Aircall's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Proven experience as a Product Designer, UX Designer, or similar role, with a strong portfolio showcasing your design work.
  • Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
  • Strong understanding of user-centered design principles and methodologies.
  • Experience conducting and contributing to user research and usability testing.
  • Excellent communication and collaboration skills.
  • Ability to think strategically and translate business goals into compelling design solutions.
Responsibilities
  • Lead the design process from concept to execution, ensuring a seamless and consistent user experience across all touchpoints.
  • Collaborate with product managers (PMs), engineers, and other stakeholders to define and implement innovative solutions that support Aircall’s strategy and ensure user satisfaction.
  • Conduct and actively contribute to user experience research, including user interviews, surveys, and usability testing, to gather insights and validate design decisions.
  • Be involved in project framing, from initial concepts to release, including leading workshops with key stakeholders, creating prototypes, and developing high-fidelity specifications for collaboration with tech teams.
  • Advocate for design best practices and contribute to the development of our design system.
  • Mentor and provide guidance to junior designers, fostering a culture of continuous learning and improvement.
  • Stay up-to-date with the latest design trends, tools, and technologies.
Desired Qualifications
  • Experience working in an Agile development environment is a plus.
  • Bachelor’s degree in Design, Human-Computer Interaction, or a related field is preferred.

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need scalable communication solutions, particularly those that handle a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue streams. The goal of Aircall is to streamline voice communication for businesses and improve their overall efficiency.

Company Stage

Series D

Total Funding

$219.4M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.
  • The rise of remote work increases the need for cloud-based communication tools like Aircall.
  • Projected growth in cloud telephony services presents expansion opportunities for Aircall.

What critics are saying

  • Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.
  • Economic downturns could reduce SMB spending on communication tools, impacting revenue.
  • Privacy regulations in the EU may increase compliance costs for Aircall.

What makes Aircall unique

  • Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.
  • The platform supports multilingual capabilities, enhancing global reach and customer service.
  • Aircall's subscription model provides steady revenue and continuous updates for users.

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Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

INACTIVE