West Monroe is currently seeking a talented Manager to lead our Sales Strategy team within our Customer Solutions practice. The Manager will be responsible for leading project teams and developing strategies for our clients related to sales effectiveness.

Responsibilities:  

Client Delivery 

• Execute transformational projects with a scope of services that includes diagnostics/business cases, channel strategy, sales strategy, sales model and go-to market (GTM) design, sales through service process optimization, sales performance measurement & rewards, sales tool and enablement, and sales culture 
• Develop data driven, customer-centric segmentation strategies and creating innovative sales and marketing analytics
• Analyze each client’s specific request and determine the underlying problem and recommend proper solutions
• Mentor and manage teams of Consultants

People and Practice Development 

• Be a leader in growing and developing the Sales Effectiveness team
• Identify strengths and issues; drive and develop better behavior to create strong Consultants
• Participate actively in the recruiting process for other Consultants
• Drive the development and enhancement of WMP’s methodologies and approaches to client delivery and provide thought leadership for internal practice development
• Coach and manage other consultants and participate actively in the performance expectation process 

Business Development 

• Participate in business development with prospective clients including pre-sales, estimating, negotiating and project planning
• Create work plans, pricing estimates, and risk assessments for prospects
• Participate in key client relationships and growing those accounts within Customer Experience practice and cross selling to other areas within WMP

 Other responsibilities: 

• Manage client relationships and meet with clients to determine business and functional requirements
• Strong analytical  skills including a thorough understanding of how to interpret customer business needs and the translation of those needs into operational requirements
• Facilitate effective change management programs within the client organization

Qualifications: 

• 7+ years of experience working for a consulting firm or as a Sales Operations leader on the industry side
• Demonstrates proven extensive skills driving improvements in sales efficiency and productivity, including sales channel design, partner management, coverage model design, go-to-market planning, and sales methodology design/deployment (including sales compensation design).
• Extensive industry sales and management consulting abilities in sales front office (e.g., sales effectiveness, channel design & partner management, sales process design, organizational design and coverage models, compensation, selling methodologies) 
• Knowledge of sales operations technologies and how they impact the overall sales process
• Ability to work well with people including project stakeholders and project team members
• Ability to travel to client-site 30-50% (post-COVID)
• Candidates must be eligible to work in the United States without limitation

​

#LI-HYBRID