Full-Time
Claims Service Rep
Contact Center
Slide Insurance
201-500 employees
Customizable homeowners insurance solutions
No salary listed
Tampa, FL, USA
In Person
| ✨Customer Experience & Support (1) |
|---|
- High School diploma required.
- 2+ years' experience in a Contact or Call Center environment required.
- Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook.
- Effective communication skills.
- Strong problem-solving skills.
- Ability to remain calm under pressure.
- Strong organizational and time-management skills.
- Proven ability to be adaptable and flexible.
- Strong attention to detail.
- Friendly, patient, and empathetic demeanor.
- Provide customer support via incoming calls, acting as the first point of contact after property damage.
- Gather customer details and validate insurance coverage.
- Create claim reports for the transition to a Claims Examiner.
- Respond in a timely manner to all customer inquiries.
- Accurately enter customer details into the database.
- Ensure that QA metrics are met regarding customer satisfaction and call management.
- Identify and escalate complex issues to leadership for resolution, as needed.
- Maintain records according to company standards, ensuring that procedures are properly followed, and that information is accurately documented.
- Perform other duties, as assigned.
- FNOL experience preferred.
Slide Insurance provides customizable homeowners insurance specifically for clients in Florida and South Carolina. The company offers a variety of coverage options, such as additional living expenses, jewelry protection, hurricane screen enclosure, and water backup overflow, allowing homeowners to tailor their insurance to meet their specific needs and budgets. By operating on a direct-to-consumer model, Slide Insurance simplifies the process for clients, enabling them to select coverage and file claims directly with the company. This approach makes insurance more accessible and user-friendly. Additionally, Slide Insurance boasts a strong financial foundation, with an exceptional Demotech Financial Stability Rating of "A" and a $1 billion reinsurance program, ensuring they can handle claims even during large-scale disasters. The company's goal is to provide homeowners with peace of mind through flexible and reliable insurance solutions.
Company Size
201-500
Company Stage
IPO
Headquarters
Tampa, Florida
Founded
2021
Simplify's Take
What believers are saying
- Slide Insurance raised $408 million in a successful IPO, indicating strong investor confidence.
- The company benefits from increased demand for digital insurance platforms and online solutions.
- Growing interest in parametric insurance products aligns with Slide's focus on hurricane-prone areas.
What critics are saying
- Slide's focus on hurricane-prone markets exposes it to significant climate change risks.
- Increased scrutiny on executive compensation could lead to reputational and regulatory challenges.
- High investor expectations post-IPO may pressure Slide into aggressive, potentially risky strategies.
What makes Slide Insurance unique
- Slide Insurance offers customizable coverage options tailored to individual homeowner needs.
- The company operates a direct-to-consumer model, simplifying the insurance process for clients.
- Slide Insurance has a strong financial stability rating and a $1 billion reinsurance program.
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Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 0%Slide Raises $408 Million in IPO (Reuters) - Slide Insurance and some of its existing shareholders raised $408 million in an upsized initial public offering, the coastal specialty insurer said on June 17, signaling strong investor demand in a buoyant market for new listings.
Slide Insurance (SLDE) is set to open at $30, following its IPO priced at $17.
Disclaimer: A SCOOP Rating (Wall Street Consensus of Opening-day Premiums), is a general consensus taken, at press time, from Wall Street and investment professionals concerning how well an IPO might perform when it starts trading. The SCOOP Rating does not reflect the opinions of anyone associated with IPOScoop.com. The SCOOP ratings should not be taken as investment advice. The rating merely reflects the opinion of the professionals at the time of publication and is subject to last-minute changes due to market conditions, changes in a specific offering and other factors, such as changes in the proposed offering terms and the shifting of investor interest in the IPO. The information offered is taken from sources we believe to be reliable, but we cannot guarantee the accuracy.
Slide Insurance (SLDE) shares surged over 14% in their Nasdaq debut after the company priced its IPO of 24 million shares. The shares were trading at $19.53, up $2.53, reflecting a 14.88% increase. The offering is expected to close on June 20.
Slide Insurance has priced its upsized IPO, offering 24 million shares at $17 each. Slide will receive approximately $283 million from its 16,666,667 shares, while selling stockholders offer 7,333,333 shares. The shares will trade on Nasdaq under "SLDE" starting June 18, 2025, with the offering closing on June 20, 2025. Barclays and Morgan Stanley are joint book-running managers, with Citizens Capital Markets, Keefe, Bruyette & Woods, and Piper Sandler as co-managers.