Full-Time

Operations Specialist

Updated on 8/23/2026

Deadline 7/23/27
United Wholesale Mortgage

United Wholesale Mortgage

5,001-10,000 employees

Wholesale mortgage lender financing brokers' loans

No salary listed

Pontiac, MI, USA

In Person

On-site in Pontiac, Michigan.

Category
Clerical & Data Entry (1)
Required Skills
Customer Service

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Requirements
  • A high school diploma or equivalent is required.
  • Comfort using computers to look up information, read and write emails, and use basic office software is required.
  • Ability to communicate clearly and professionally, including over the phone, is required.
  • A process-oriented approach and strong organizational skills are required.
  • A positive attitude and willingness to learn are required.
  • Experience in a professional office, retail, customer service, or similar setting is required.
Responsibilities
  • Enter and validate data.
  • Label and organize loan documents.
  • Order and verify income documentation.
  • Monitor requirements for a loan to be approved.
  • Review state and federal compliance information.
  • Handle inbound and outbound calls.
United Wholesale Mortgage

United Wholesale Mortgage

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United Wholesale Mortgage funds loans for independent mortgage brokers rather than directly to homebuyers, operating as a wholesale lender. Brokers submit loan requests to UWM, which underwrites and funds the loans, then the brokers close the loan with the borrower. UWM grew from a small Michigan operation to the largest wholesale mortgage lender in the United States, helped by CEO Mat Ishbia’s leadership after joining in 2003 and driving rapid expansion. In 2021, UWM went public through a SPAC merger valued at $16.1 billion, boosting capital and visibility for the broker channel. The company differentiates itself by focusing on the broker channel, scale, and speed of funding, aiming to provide efficient, reliable mortgage funding and technology to support independent brokers and their customers.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Troy, Michigan

Founded

1986

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Simplify Jobs

Simplify's Take

What believers are saying

  • Oaktree's $2.05 billion injection in August 2026 strengthens liquidity and cuts debt.
  • Q2 2026 originations reached $39.7 billion despite mortgage-rate pressure.
  • Broker-channel share expanded to 28.3% in Q1 2026, up from 19.7% in 2022.

What critics are saying

  • August 2026 derivative losses triggered a $451.9 million Q2 net loss and 34.78% stock collapse.
  • Securities class actions filed after Mat Ishbia disclosed UWM was over-hedged for Two Harbors.
  • Two Harbors sued UWM for over $500 million; failed deal and Oaktree rescue signal balance-sheet strain.

What makes United Wholesale Mortgage unique

  • UWM owns the broker channel, with 40.5% wholesale share in 2026.
  • Its direct-to-broker platform services all new loans in-house by 2026.
  • AI tool Mia drove 80,000-100,000 closings during the last year.

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Benefits

Paid Time Off

Additional parental and maternity leave benefits

Adoption reimbursement program

Paid volunteer hours

Paid training and career development

Medical, dental, vision and life insurance

401k with employer match

Mortgage discount and area business discounts

Free membership to our large, state-of-the-art fitness center

Wellness area

Gourmet cafeteria

Convenience store featuring healthy grab-and-go snacks

In-house Starbucks and Dunkin

Indoor/outdoor café with Wi-Fi

Growth & Insights and Company News

Headcount

6 month growth

21%

1 year growth

21%

2 year growth

24%
Yahoo Finance
Aug 18th, 2026
Mat Ishbia's mortgage firm reports $452M loss, suspends dividend amid $2.05B Oaktree deal

United Wholesale Mortgage Inc., led by Phoenix Suns and Phoenix Mercury owner Mat Ishbia, reported a $452 million net loss for the second quarter of 2026 and suspended its quarterly dividend. The loss follows a $170 million profit in the first quarter. The company announced a $2.05 billion capital partnership with Oaktree Capital Management on the same day. The proceeds will primarily be used to repay existing debt. United Wholesale Mortgage suspended the dividend to prioritise debt reduction and balance-sheet strength. The partnership aims to fortify the company's balance sheet and position it for continued long-term success.

PR Newswire
Aug 18th, 2026
UWM Holdings sued for securities fraud after stock plummets 34.78% on $603M derivatives loss

UWM Holdings Corporation faces a securities fraud class action lawsuit after its stock plummeted 34.78% on 6 August 2026. Law firm Bleichmar Fonti & Auld alleges the mortgage originator misrepresented its hedging strategy related to a $1.3 billion merger agreement with Two Harbors Investment Corp. The complaint claims UWM failed to disclose it had deviated from its traditional approach of not hedging mortgage servicing rights, taking an excessive hedge position for the Two Harbors transaction. When CrossCountry Mortgage made a competing cash offer and Two Harbors terminated the agreement in March 2026, UWM's hedge created significant losses. UWM reported a $603.2 million interest rate derivatives loss in Q2 2026, contributing to a $451.9 million quarterly net loss. The lawsuit seeks damages under federal securities laws for investors affected by the stock drop.

The Valdosta Daily Times
Aug 17th, 2026
Kaplan Fox encourages UWM Holdings Corporation (NYSE: UWMC) investors with significant losses to contact the firm before October 13, 2026.

Kaplan Fox encourages UWM Holdings Corporation (NYSE: UWMC) investors with significant losses to contact the firm before October 13, 2026. GlobeNewswire | Kaplan Fox & Kilsheimer, LLP Today at 11:01am PDT NEW YORK, Aug. 17, 2026 (GLOBE NEWSWIRE) - Kaplan Fox & Kilsheimer LLP announces that a class action lawsuit has been filed against UWM Holdings Corporation ("UWM Holdings" or the "Company") (NYSE: UWMC) on behalf of investors that purchased or otherwise acquired UWM Holdings securities between March 9, 2026 and August 5, 2026 (the "Class Period"). If you are an investor in UWM Holdings and have suffered losses, you may CLICK HERE to contact us. You may also contact Kaplan Fox by emailing [email protected] or by calling (212) 329-8571. DEADLINE REMINDER: If you are a member of the proposed Class, you may move the court no later than October 13, 2026 to serve as a lead plaintiff for the purported class. If you have losses we encourage you to contact us to learn more about the lead plaintiff process. You need not seek to become a lead plaintiff in order to share in any possible recovery. The Complaint alleges that on "August 5, 2026, after the market closed, UWM reported second quarter fiscal year 2026 financial results, including a $603.2 million interest rate derivatives loss which contributed to a $451.9 million second-quarter net loss. Total equity also fell 43.6% year over year, reflecting the net loss and derivative-related charges." "Then, on August 6, 2026, at 10:30 AM EDT, the Company held an earnings call in connection with its second quarter 2026 financial results. During that call, Chief Executive Officer Mathew Ishbia ('Ishbia') disclosed 'We were over-hedged, if you think of it that way, protecting against the Two Harbors transaction.' Ishbia further stated '[w]e don't traditionally hedge our MSRs [Mortgage Servicing Rights]' but 'when you're going through and acquiring a company like Two Harbors and a massive MSR book... it created a little more risk. So... we did put a hedge on to protect against that risk and then a lot of things happen[ed]...and then obviously, the Two Harbors transaction went away. And so a confluence of events that created a hedge loss.'" On "this news, shares of UWM Holdings fell $0.64 or 34.78% to close at $1.20 on August 6, 2026, on unusually heavy trading volume." The Complaint further alleges that "Defendants failed to disclose to investors that: (1) the Company had deviated from its traditional strategy of not hedging its mortgage servicing rights to take a major hedge position; (2) the Company over-hedged itself in anticipation of the Two Harbors transaction; (3) the Company's purported efforts to balance its risk in fact created an excess hedging risk; and (4) that, as a result of the foregoing, Defendants' positive statements about the Company's business, operations, and prospects were materially misleading and/or lacked a reasonable basis." WHY CONTACT KAPLAN FOX? Kaplan Fox & Kilsheimer LLP is a nationally recognized law firm focused on complex litigation, with offices in New York, Oakland, Los Angeles, Chicago, and New Jersey. Founded in 1956, the firm has spent more than 50 years prosecuting securities, antitrust, and consumer protection actions in federal and state courts nationwide, recovering more than $10 billion for clients and the classes it has represented. Kaplan Fox is widely regarded as one of the nation's premier plaintiffs' securities litigation firms and has received recognition from Chambers and Partners, Benchmark Litigation, Super Lawyers, and Lawdragon. Serving as lead or co-lead counsel in many landmark cases, the firm has secured some of the largest recoveries in the history of securities litigation, including a $2.425 billion recovery on behalf of Bank of America shareholders in In re Bank of America - the largest recovery ever obtained for claims under Section 14(a) of the Securities Exchange Act - $800 million recovered for the Arkansas Teacher Retirement System and other pension funds in ATRS v. Allianz Global Investors, and a $475 million settlement in In re Merrill Lynch. For decades, Kaplan Fox has represented public pension funds, institutional investors, businesses, and individuals in high-stakes litigation. Through its successful advocacy and precedent-setting victories, the firm has helped shape important areas of securities and corporate law while advancing accountability and protecting investor interests. If you have any questions about this Notice, your rights, or your interests, please contact: Laurence D. King KAPLAN FOX & KILSHEIMER LLP 1999 Harrison Street, Suite 1501 Oakland, California 94612 (415) 772-4704 [email protected] Contacting or submitting information to Kaplan Fox & Kilsheimer LLP does not create an attorney-client relationship, nor an obligation on the part of Kaplan Fox to retain you as a client. This is a paid placement. For further inquiries, please contact GlobeNewswire directly.

Business Wire
Aug 14th, 2026
UWM Holdings faces securities lawsuit over $603M derivatives loss and failed Two Harbors hedge

Law firm Faruqi & Faruqi is investigating potential claims against UWM Holdings Corporation and has set an October 12, 2026 deadline for investors to seek lead plaintiff status in a federal securities class action lawsuit. The complaint alleges UWM and its executives made false or misleading statements about the company's hedging strategy related to mortgage servicing rights and the Two Harbors transaction. The lawsuit claims the company deviated from its traditional non-hedging approach and over-hedged itself, creating excess risk. On August 5, 2026, UWM reported a $603.2 million interest rate derivatives loss, contributing to a $451.9 million second-quarter net loss. CEO Mathew Ishbia disclosed during an earnings call that the company was "over-hedged" to protect against the Two Harbors acquisition, which ultimately didn't proceed. Following the announcement, UWM shares fell 34.78% to close at $1.20 on August 6, 2026. Investors who purchased securities between March 9 and August 5, 2026 may be eligible to participate in the lawsuit.

Financial Post
Aug 14th, 2026
Kaplan Fox & Kilsheimer LLP alerts UWM Holdings Corporation (NYSE: UWMC) investors to a securities class action deadline on October 13, 2026.

Kaplan Fox & Kilsheimer LLP alerts UWM Holdings Corporation (NYSE: UWMC) investors to a securities class action deadline on October 13, 2026. GlobeNewswire Published Aug 14, 2026 Article content NEW YORK, Aug. 14, 2026 (GLOBE NEWSWIRE) - Kaplan Fox & Kilsheimer LLP announces that a class action lawsuit has been filed against UWM Holdings Corporation ("UWM Holdings" or the "Company") (NYSE: UWMC) on behalf of investors that purchased or otherwise acquired UWM Holdings securities between March 9, 2026 and August 5, 2026 (the "Class Period"). Article content If you are an investor in UWM Holdings and have suffered losses, you may CLICK HERE to contact us. You may also contact Kaplan Fox by emailing [email protected] or by calling (212) 329-8571. Article content Advertisement 1 Story continues below This advertisement has not loaded yet, but your article continues below. Article content DEADLINE REMINDER: If you are a member of the proposed Class, you may move the court no later than October 13, 2026 to serve as a lead plaintiff for the purported class. If you have losses we encourage you to contact us to learn more about the lead plaintiff process. You need not seek to become a lead plaintiff in order to share in any possible recovery. Article content Top Stories Interested in more newsletters? Browse here. Article content The Complaint alleges that on "August 5, 2026, after the market closed, UWM reported second quarter fiscal year 2026 financial results, including a $603.2 million interest rate derivatives loss which contributed to a $451.9 million second-quarter net loss. Total equity also fell 43.6% year over year, reflecting the net loss and derivative-related charges." "Then, on August 6, 2026, at 10:30 AM EDT, the Company held an earnings call in connection with its second quarter 2026 financial results. During that call, Chief Executive Officer Mathew Ishbia ('Ishbia') disclosed 'We were over-hedged, if you think of it that way, protecting against the Two Harbors transaction.' Ishbia further stated '[w]e don't traditionally hedge our MSRs [Mortgage Servicing Rights]' but 'when you're going through and acquiring a company like Two Harbors and a massive MSR book... it created a little more risk. So... we did put a hedge on to protect against that risk and then a lot of things happen[ed]...and then obviously, the Two Harbors transaction went away. And so a confluence of events that created a hedge loss.'" On "this news, shares of UWM Holdings fell $0.64 or 34.78% to close at $1.20 on August 6, 2026, on unusually heavy trading volume." Article content Advertisement 2 Story continues below This advertisement has not loaded yet, but your article continues below. Article content The Complaint further alleges that "Defendants failed to disclose to investors that: (1) the Company had deviated from its traditional strategy of not hedging its mortgage servicing rights to take a major hedge position; (2) the Company over-hedged itself in anticipation of the Two Harbors transaction; (3) the Company's purported efforts to balance its risk in fact created an excess hedging risk; and (4) that, as a result of the foregoing, Defendants' positive statements about the Company's business, operations, and prospects were materially misleading and/or lacked a reasonable basis." Article content WHY CONTACT KAPLAN FOX? Article content Kaplan Fox & Kilsheimer LLP is a nationally recognized law firm focused on complex litigation, with offices in New York, Oakland, Los Angeles, Chicago, and New Jersey. Founded in 1956, the firm has spent more than 50 years prosecuting securities, antitrust, and consumer protection actions in federal and state courts nationwide, recovering more than $10 billion for clients and the classes it has represented. Article content Kaplan Fox is widely regarded as one of the nation's premier plaintiffs' securities litigation firms and has received recognition from Chambers and Partners, Benchmark Litigation, Super Lawyers, and Lawdragon. Serving as lead or co-lead counsel in many landmark cases, the firm has secured some of the largest recoveries in the history of securities litigation, including a $2.425 billion recovery on behalf of Bank of America shareholders in In re Bank of America - the largest recovery ever obtained for claims under Section 14(a) of the Securities Exchange Act - $800 million recovered for the Arkansas Teacher Retirement System and other pension funds in ATRS v. Allianz Global Investors, and a $475 million settlement in In re Merrill Lynch. Advertisement 1 Advertisement 2 Article content For decades, Kaplan Fox has represented public pension funds, institutional investors, businesses, and individuals in high-stakes litigation. Through its successful advocacy and precedent-setting victories, the firm has helped shape important areas of securities and corporate law while advancing accountability and protecting investor interests. Article content If you have any questions about this Notice, your rights, or your interests, please contact: Article content Laurence D. King KAPLAN FOX & KILSHEIMER LLP 1999 Harrison Street, Suite 1501 Oakland, California 94612 (415) 772-4704 [email protected] Article content Contacting or submitting information to Kaplan Fox & Kilsheimer LLP does not create an attorney-client relationship, nor an obligation on the part of Kaplan Fox to retain you as a client. 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