Req ID: GAQ424R81

As the Senior Revenue Operations Analyst, you will own the daily Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process. You will report to the Sr. Manager -  Revenue Ops.

The impact you will have:

• Analyze signed contracts and completed orders for completeness, accuracy, and compliance to company bookings and revenue recognition guidelines
• Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue departments and become an expert in order to cash policy and procedures
• Create detailed records in financial systems to meet internal service level agreement supporting billing, commissions, forecasting and revenue recognition processes
• Design and build scalable order to cash processes through identification and communication of needed process improvement and system enhancements to achieve an efficient system infrastructure to support month-end close
• Generate and maintain detailed documentation of policies and processes and assist with process improvement/automation initiatives as they arise
• Perform assigned month end accounting and reporting operations activities
• Document controls and procedures for new and existing business models
• Manage special projects as assigned and deliver accurate results
• Provide audit support for control and substantive testing
• Collaborate in system implementation or enhancement projects and assist with UAT as needed
• Develop and prepare schedules and reports regarding team metrics for management review

What we look for:

• 5+ years operational accounting experience in a growing, SAAS technology business
• Bachelor’s degree with an emphasis in Finance or Accounting 
• Experience working with sales, customer contracts, and order desk operations
• Experience with NetSuite, Salesforce, Tableau and willingness to learn additional technologies
• Experience creating efficient processes to support order to cash function using strong attention to detail
• Advanced proficiency with Excel (pivot tables, Vlookups, Xlookups, building customized formulas etc.)
• Database & SQL experience a plus
• Operate in a fast-paced environment with tight deadlines
• Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams.
• Capability to adjust to change in a fast moving environment
• Work autonomously as the Subject Matter Expert (SME) on responsibilities assigned

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Employee Assistance Program (EAP)