Case Manager

Welcome to Cherry Health - video about Cherry Health

For individuals transitioning from closed custody correctional facilities, Cherry Health provides Person Centered Reentry Services to ease the transition back into the community. Services are available at two locations: our Community Treatment Center (CTC) in Detroit and Community Alternatives Program (CAP) in Grand Rapids. Services include 24-hour residential treatment in a structured environment with individual and group counseling services. Some participants come to us directly from a correctional facility, while others come as part of a diversion program to keep them out of prison. Together, we work to address health issues (including behavioral health issues) and other reentry needs i.e., employment, education, housing, and fostering connections to help justice system involved persons successfully reintegrate back into their respective communities.

This is a full time, benefit eligible position typically working Monday - Friday onsite at our Community Alternatives Program.

Responsible for case management and coordination of resident clinical activities, incident report hearings, collaborate with Clinical Supervisor and Manager on clinical issues.

Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position.  Must represent the organization’s Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Case management responsibilities on assigned clients to include: biopsychosocial assessments, treatment plans, individual counseling, group counseling, case conference presentation, progress reports to referral sources, facilitate outside appointments, aftercare development, discharge planning and paperwork.
• Consult with the Clinical Supervisor/Manager in developing and maintaining the continuity of treatment and resident activities within the program.
• Coordinate and monitor resident activities within the program treatment model.
• Participate in Program Review Team meetings to discuss trends and dynamics of the treatment population as well as participate in clinical case reviews.
• Facilitate psychoeducational groups as assigned.
• Maintain therapeutic environment.
• Provide disciplinary action on incidents of clients in consultation with Clinical Supervisor,

Manager.                                                          

• Maintain records of resident progress in a timely manner.
• Other duties as assigned.

SKILLS / KNOWLEDGE / ABILITIES:

• Knowledge of recipient rights.
• Excellent organizational skills
• Crisis management
• Excellent verbal and writing skills
• Knowledge of correctional criminogenic needs
• Familiarity with the criminal justice system.
• Treatment plan development.
• Case conference formats.
• Vocational and career counseling.
• Group processes and group dynamics.
• Utilizing ancillary services and knowledge of available services.
• Statistical record keeping, research and data compilation.

COMPETENCIES:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

EDUCATION / LICENSES / CERTIFICATES:

Bachelor’s degree in social, human services, criminal justice or behavioral science program required.  LMSW or Master’s degree preferred.  MCBAP certification desired.  Excellent driving record and current valid driver’s license.

EXPERIENCE:

A minimum of one year experience working in human services, corrections, or community-based services.  Three years social work experience with at least two years of group and case work experience preferred.  Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education.  Total work experience needed in lieu of the combination of education and work experience is five years.

 or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

PHYSICAL REQUIREMENTS

Possible exposure to patients/clients with illnesses and/or infections.   Frequent telephone and computer use, requiring manual dexterity for writing and computer use.  Sitting, standing, or walking for extended periods of time. Specific vision abilities required by this job may include close vision, distance vision, and ability to adjust focus. May require bending, squatting, or kneeling and lifting up to 50 pounds.  Use of Personal Protective Equipment (PPE) as required. 

CLIENT POPULATION SERVED:

Adults, Geriatrics

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status.  Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% 
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.