Commercial Director

Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests.

In Kimpton you can:

• Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It’s those just-you qualities that make it more personal for you, and our guests.
• Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one’s watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do.
• Make it count: As long as we’re here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter.

Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

What’s the job?

As Commercial Director, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton Vividora Barcelona short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management and Director of Marketing to ensure a strategically symbolic relationship between all disciplines.

• Primary point of contact on all sales and marketing issues for the General Manager, Owner, Group Sales Team and Area Commercial Leader
• Developing sales goals and strategies in alignment with the overall business strategy and being responsible for all proactive and reactive (event sales) sales activities as well as for the reservation department
• Analyzing market and economic trends as well as competitors to continuously strengthen the own position in the market
• Point of contact for customers, participating in sales calls to acquire new business and/or close deals, and building long-term, value-based customer relationships
• Developing strong partnerships and collaborations with local and international organizations to further increase brand/product awareness, participating in customer events, and trade shows
• Budget planning and controlling
• Goal setting and performance evaluation of direct team members, as well as coaching and development meetings

Your day-to-day

• Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges and ensure they are equipped to achieve their targets.
• Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive.
• Responsible for achieving the Hotel revenue budget for hotel.
• Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies.
• Monthly, quarterly, and annual budgets, and forecasting.
• Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L.
• Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales  
• Producing and reviewing monthly reports to monitor performance 
• Conducting market research to understand customer preferences, industry trends, and competitor strategies. Using this information to inform commercial decisions and stay ahead of the competition.

What we need from you

• Bachelor's degree in Hotel Administration or Hotel Management 
• Minimum of 5 years of sales Experience in senior positions
• An open and proactive mind-set, flexibility and courage to embrace change and to always challenge the status quo in order to optimize processes.
• Solution- and result-oriented approach
• Strong communication skills Spanish and English. 
• Leadership skills to encourage, lead and develop a team by example.
• Customer-oriented approach, always focusing on the needs of the guest and the customer
• Knowledge of overall hotel revenue management concepts, processes and strategies
• Financial resource management, ability to analyse profit and loss (P&L) statements, develop operating budgets and revenue targets, forecast and plan capital expenditures
• Ability to adapt rapidly to evolving market dynamics and needs.
• Ability to convert vision into specific and tangible actions.
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.

What to expect from us

• Discounted international room rates. 
• Meals whilst on duty. 
• Private health insurance discount. 
• Kimpton Benefits: our platform with exclusive discounts for employees.
• Cool work environment and lots of fun! 
• Room for professional growth in one of the largest hospitality companies.
• Training programmes and access to IHG’s training tool. 

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.