Lead Product Manager

What You'll Do

What    

•    Responsible for timebound delivery of Smart Care solutions to delivery on business value, converging business and technical perspectives to accelerate design decision.
•    Create clarity around priorities, expectations, and shared outcomes for the Squad.
•    Own the product backlog, facilitate problem solving, scoping, and prioritization, balancing near-term commitments with longer-term value. Run day-to-day planning and ceremonies, and champion Agile practices. Clarify and coordinate dependencies with other teams and stakeholders.
•    Collaborate tightly with squad technical captains to create user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams.
•    Support engineering and data science teams to implement features by clarifying requirements, facilitating technical feasibility discussions, and helping them to understand users and the business needs.
•    Facilitate problem solving across teams, factoring in trade-offs between speed, scalability and quality.
•    Align delivery plan to adjacent solutions to capture cross-portfolio value
•    Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses.
•    Collaborate with designers to create UX flows, wireframes and product designs.
•    Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization.
•    Support the establishment and maintenance of release-management frameworks.
•    Develop and execute strategies for proactive user support and issue resolution.
•    Support business case development and roadmap planning with stakeholders and leadership.
 
How

•    Demonstrate strong executive communication, stakeholder management, and client-facing skills to influence decisions, build alignment, and drive adoption.
•    Champion a data-driven, and innovation-focused mindset with a strong commitment to product excellence and continuous improvement.
•    Stay current on emerging trends in analytics, data platforms, AI/ML, and digital technologies, and identify opportunities to apply them across lines of business.
•    Facilitate continuous improvement in product planning, execution and launch processes.
•    Champion Agile methodologies and lean practices in product development.
•    Evaluate and introduce new tools, frameworks, and methodologies that improve analytics product delivery, insight generation, and innovation across teams.

What We Require

Required Qualifications
•    7+ years’ experience in Product Management or Technical Product Management role
•    5+ years’ experience running the day-to-day product execution with Data Science and/or Engineering teams on the ground
•    3+ years’ experience working with SMEs to uncover nuances in ambiguous business problems and operational processes
•    3+ years’ experience with stakeholder management
•    3+ years’ demonstrated ability to drive outcomes in a complex environment
•    2+ years’ experience building capabilities that leverage AI, ML or other advanced analytics

Preferred Qualifications
•    Strong verbal and written communication skills
•    Self-starter interested in leveraging new AI tools and technologies to improve productivity and new ways of working
•    Excellence in prioritization and aligning senior stakeholders on a unified vision
•    Strong Excel/SQL/analytics/Storytelling capability
•    Proven track record of managing all aspects of a successful product throughout its lifecycle, especially in taking a product from concept through launch