Partner Success Coordinator
Posted on 11/9/2023
INACTIVE
Greenlight

51-200 employees

Debit card and app for family financial education.
Company Overview
Greenlight offers a unique platform that empowers families to manage and educate about finances, providing tools for earning, saving, wise spending, and investing. The company's culture is diverse and inclusive, with team members from various backgrounds and interests, fostering a dynamic work environment. With backing from major financial institutions and recognition from CB Insights' Fintech 250, Greenlight demonstrates industry leadership and a competitive edge in the financial technology sector.
Consumer Software
Fintech

Company Stage

Series D

Total Funding

$560.5M

Founded

2014

Headquarters

Atlanta, Georgia

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-11%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Marketing
Customer Service
Data Analysis
CategoriesNew
Growth & Marketing
Customer Success & Support
Requirements
  • Effective communication and relationship building skills
  • Ability to work collaboratively with a small team
  • A strong desire to learn, grow, and take ownership
  • Great organizational skills
  • A Bachelor’s Degree
  • 1-3 years of experience in a partner management, customer success, project management, or a related role preferred
  • Experience in banking, fintech, or related industries
  • Computer proficiency using MS Office tools like Excel and Word and/or Google suite like Sheets and Slides
  • An ability to think analytically, support ideas with numbers, and story tell with data
Responsibilities
  • Support partners from program adoption and then manage the day-to-day to set priorities, drive delivery timelines, and ensure flawless execution of programs.
  • Maintain high levels of partner engagement with a focus on partner satisfaction and customer adoption of Greenlight.
  • Build relationships and serve as the point of contact between partners and Greenlight.
  • Proactively spot and correct any issues affecting partner satisfaction or customer experience.
  • Analyze business performance to identify opportunities for product or marketing optimization - then aid in driving partner adoption, and ultimately opportunity, implementation and execution.
  • Work cross functionally with marketing, analytics, finance, compliance, and customer service to drive success of partner programs and initiatives.
  • Collaborate with business development leadership to manage internal reporting and forecasting.
  • Collaborate with marketing to make best practice recommendations to our partners, and project manage the marketing execution of those recommendations.
Desired Qualifications
  • Not sure this one’s for you? Don’t count yourself out. Show us what you’ve got and we’ll reach out if there’s a great fit.