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UK Solution Architect
Security, Risk & Resilience
Confirmed live in the last 24 hours
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Requirements
  • Strong knowledge of Architecture principles for cloud-based platforms
  • Passion in engineering science and technology. Applying principles, techniques, procedures, and equipment to the design and production of managed services
  • Collaboration with customers is something you love to do! Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Relevant ServiceNow certifications and trainings
Responsibilities
  • Ensure team organisation, individual development, and communication are in-line with Delivery vision; support teams to perform at a high level; foster inter-team collaboration and productivity
  • Deliver measurable positive results within the client and team's timelines and budgets
  • Prepare and facilitate customer workshops to capture and define customer's requirements
  • Collaborate with Delivery Management on creating a plan that drives results based on the customers' requirements and budget
  • Research industry impact and innovative opportunities to propose product enhancements
  • Provide engineers with architectural blueprints/requirements for implementations
  • Helping integration team in planning and packaging the ServiceNow integration solution
  • Working with our clients directly to help transform business solutions and deliver solutions using your knowledge of ServiceNow platforms
  • Conducting requirements analysis sessions and customer workshops
  • Troubleshooting and supporting ServiceNow based applications and systems
  • Drafting use cases and functional requirements documents as well as proposals and statements of work for solutions
  • Reviewing and providing guidance on functional requirements documents
  • Providing technical assistance in a pre-sale's capacity
  • Designing custom or product-based solutions based on ServiceNow applications
NewRocket

501-1,000 employees

Enterprise employee service portal company