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Senior Technical Writer
Confirmed live in the last 24 hours

1,001-5,000 employees

Provides technology and services for smarter shopper experiences
Company Overview
Bazaarvoice, a trusted partner to thousands of leading global brands and retailers, leverages its extensive retail, social, and search syndication network to drive revenue, extend reach, and provide actionable insights. The company's enterprise-level technology and product-passionate community enable smarter shopper experiences throughout the customer journey. With a global presence and a commitment to using customer voices to increase traffic and expand into new markets, Bazaarvoice stands as a leader in its industry.
Consumer Goods
Data & Analytics

Company Stage

Series C

Total Funding





Austin, Texas

Growth & Insights

6 month growth


1 year growth


2 year growth

Belfast, UK
Experience Level
Desired Skills
UI/UX Design
Software Engineering
  • Minimum of 5 years of experience authoring high-quality knowledge content
  • Expert knowledge of English grammar, spelling, punctuation, and usageStrong understanding of REST APIs and proven experience in writing API documentation
  • Familiarity with API documentation specifications like OpenAPI / Swagger
  • Experience working with API tools like Postman
  • Ability to comprehend technical concepts and effectively communicate them to diverse audiences
  • Detail-oriented and organized approach to work
  • Strong research and analytical skills to gather and verify technical information
  • Proven experience developing content for online delivery
  • Ability to review documentation and provide constructive feedback to peers
  • Familiarity with issue tracking systems for task management (e.g., Jira)
  • Technical aptitude and willingness to learn new technologies
  • Excellent written and verbal communication skills
  • Collaborative mindset and ability to work effectively in cross-functional teams
  • Strong attention to detail and commitment to producing high-quality documentation
  • Ability to work independently and manage multiple tasks simultaneously
  • Problem-solving skills and ability to clarify complex technical concepts
  • Plan, research, and write documentation of moderate to high complexity
  • Work closely with UX, Product, Engineering, and SMEs to understand how features work in-depth; and produce knowledge assets that clients need
  • Write and maintain API documentation for our API users, such as API reference docs and developer guides, with a primary focus on REST APIs and mobile SDKs
  • Ensure documentation adheres to API documentation specifications like OpenAPI / Swagger
  • Collaborate with cross-functional teams to gather information and verify the accuracy of documentation
  • Conduct thorough research to gather technical details and produce comprehensive and accurate documentation
  • Review and edit existing documentation for clarity, accuracy, and consistency
  • Stay updated with industry trends and best practices in API documentation
Desired Qualifications
  • Previous experience documenting mobile SDKs
  • Knowledge of Git or other source control systemsUX writing experience (crafting UI copy)
  • Basic familiarity with web design, JavaScript, or a programming language is a plus
  • Familiarity with single-source documentation processes
  • Understanding of the translation/localization processExperience working in distributed team environments across different time zones
  • Familiarity with API documentation tools such as Swagger or Postman