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Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
The Lambert Undergraduate Advising Center at Penn State Harrisburg is seeking a student-centered part-time Staff Assistant. The Staff Assistant will work closely with academic advisers and campus partners to coordinate scheduling, maintain records, support New Student Orientation, and assist with daily operations of the Advising Center. This is a fully in-person opening working 24 hours per week throughout the year.
The Advising Center strives to be an inclusive unit that embraces the diverse student, staff, and faculty backgrounds and experiences at our campus. The successful candidate for this opening will be able to articulate the importance of diversity, equity, inclusion, and belonging in their work.
Job Duties
- Serving as the first point of contact for students and visitors entering the Advising Center.
- Managing a high volume of phone and email communication.
- Making appointments between students and advisers on Starfish, the university’s student success platform.
- Supporting New Student Orientation by completing select administrative tasks.
- Identifying information and making select record changes in LionPATH, the university’s information system.
- Supporting logistics of Advising Center staff meetings and internal events.
- Maintaining staff calendars.
- Referring students and visitors to the appropriate staff member, office, or department as needed.
- Performing accurate data entry and record maintenance.
- Submitting room reservations, maintenance, and IT work order requests.
- Managing the scanning, copying, filing, and retention of documents.
- Monitoring and updating inventory.
- Performing other administrative duties assigned.
Requirements and Qualifications
- Associate’s degree or higher.
- 1–3 years of administrative support or related experience.
- Strong organizational, communication, and interpersonal skills.
- Excellent customer service skills.
- Ability to efficiently manage multiple tasks.
- Ability to work effectively in a team-oriented environment.
- Commitment to diversity, equity, inclusion, and belonging in a student services setting.
- Basic computer skills.
- Proficiency in Microsoft Office365.
- Experience in Starfish and PeopleSoft a plus.
To be considered for this opening, please submit an application, cover letter, and resume.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
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