Full-Time
Deskside Consultant
Posted on 7/30/2024
Long View Systems
1-10 employees
Owner representation and construction management consulting
Compensation Overview
$25 - $32/hr
Houston, TX, USA
Requires onsite presence in Downtown Houston, TX.
Requires onsite presence in Downtown Houston, TX.
Requires onsite presence in Downtown Houston, TX.
| 🔒IT & Security (1) |
|---|
- 3+ years of related IT experience
- Knowledge of server operations, infrastructure, web interfaces, and remote access tools
- Experience supporting Microsoft environments in a deskside support role
- Experience with Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices
- ITIL Incident Management understanding
- Ability to diagnose, research and solve technical and data issues independently
- Ability to work with ServiceNOW
- Assist all customers with their questions about supported software and computing platforms
- Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment
- Install and support PC, laptop, tablet, and mobile hardware and software
- Monitor the performance of the company’s desktop infrastructure and device plans for improved efficiency
- Troubleshoot and diagnose problems and resolve Tier 1 incidents according to the client and/or LVS service catalog
- Escalate Tier 2 incidents according to client specifications
- Install applications and computer peripherals
Long View Systems provides tailored consulting services in Owner Representation and Construction Management for developers, property managers, and design professionals. Their services are designed to support projects ranging from $300,000 to $200 million, leveraging over 30 years of experience in the Mid-Atlantic market. The company stands out by offering senior-level expertise and a well-established network across various disciplines, ensuring clients receive personalized attention and solutions that go beyond mere transactions. The founder, Jim Long, has a deep-rooted passion for construction and development, influenced by his family's history in the industry. Long View Systems aims to deliver projects efficiently, on time, and within budget, while fostering strong relationships with clients and tradespeople.
Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
Calgary, Canada
Founded
1999
Simplify's Take
What believers are saying
- Growing demand for cybersecurity solutions due to rising ransomware incidents.
- Increased market for ERP modernization services as businesses upgrade to cloud-based systems.
- Partnerships with major players like Microsoft and Cisco enhance credibility and client trust.
What critics are saying
- Increased competition from IT service providers adopting AI and machine learning technologies.
- Potential reputational risk from association with Ingram Micro's ransomware incident.
- Challenges in maintaining sustainability leadership as more companies gain recognition.
What makes Long View Systems unique
- Long View is recognized as a leader in sustainability by Microsoft and Cisco.
- The company offers customized IT solutions across public and private sectors.
- Long View has a strong legacy in construction management and owner representation.
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Benefits
Professional Development Budget
401(k) Retirement Plan
Company News
While this issue is outside Long View's direct environment, Long View Systems Corporation is actively monitoring the situation and working closely with Ingram Micro to assess potential client impact.
Recognizing a need to upgrade their legacy ERP system, Caltech partnered with Long View to redefine their ERP strategy, implementing Microsoft Dynamics 365 Business Central to achieve substantial improvements in efficiency and security.
OrmIT worked with both the Meraki Wi-Fi team on the front-end IPSK/WPN feature set and the Catalyst and ICE team to fully integrate Splash's UDH (utility datahub) module.
Long View is proud to announce that the company has been recognized as a leader in sustainability by its key partners Microsoft and Cisco — having been named a Sustainability Changemaker by Microsoft Canada and winner of Cisco’s Digital Sustainability Challenge 2022. Microsoft recognized Long View as a Sustainability Changemaker in 2022 for its heavy investment in creating a government machine learning solution that will protect oceans from overfishing and communities from the harmful impact of severe flooding events. They did this by building repeatable, scalable, cross-industry solutions for the modernization of business-critical systems and deploying state-of-the-art artificial intelligence platforms for better business and sustainability decisions. To learn more about this innovative solution, please visit Long View’s blog
Earlier this year Long View Systems Corporation were named a Sustainability Changemaker by its partner, Microsoft.