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Full-Time

Onboarding and Training Specialist

Posted on 4/3/2023

Cognism

Cognism

501-1,000 employees

Provides B2B sales intelligence and data integration

Data & Analytics

Junior, Mid, Senior

London, UK

Requirements
  • We're Understanding
  • We Celebrate Individual Contributors
Responsibilities
  • Run engaging training sessions for customers on the Cognism platform, explaining technical concepts and promoting best practices
  • Clearly explain technical concepts, such as integrations to customers, and assist them in implementing the Cognism platform into their wider processes
  • De-escalate and resolve any customer complaints
  • Hit targets based on time to onboard, customer satisfaction, efficiency, and customer adoption of the tool
  • Exceptional communication skills
  • Ambition to achieve and exceed targets
  • Strong time management skills and ability to work in a faced-paced environment
  • Self-motivated - you aren't afraid to ask questions when you need to understand something, but you'll always try to figure out the answer on your own first
  • Good presentation skills and able to confidently engage with senior stakeholders
  • A can-do and adaptable attitude
  • 1+ years' experience in a customer-facing role is preferred but not required

Cognism offers premium sales intelligence, providing verified mobile phone numbers and B2B emails for targeted business prospects, along with firmographics, technographics, and intent data. The platform integrates with leading CRM and sales engagement tools, enabling businesses to access international coverage and break into local and global markets.

Company Stage

Series C

Total Funding

$126.4M

Headquarters

null, United Kingdom

Founded

2015

Growth & Insights
Headcount

6 month growth

4%

1 year growth

20%

2 year growth

53%
INACTIVE