Full-Time

Techops Specialist

Updated on 5/29/2024

TravelPerk

TravelPerk

1,001-5,000 employees

All-in-one corporate travel management platform

Mid

Birmingham, UK

Required Skills
Zendesk
Requirements
  • Experienced in a fast-paced environment
  • Experienced providing internal IT Support
  • Operational experience supporting Windows, macOS, mobile devices
  • Administration experience implementing & managing modern MDM tools (Microsoft Intune and/or Jamf Pro)
  • Administration experience managing identity management tools (Okta & Active Directory)
  • Administration experience managing Google Workspace
  • Strong documentation skills
  • Experience managing modern SAAS tools (Slack, Notion, Box & Zoom)
  • Experience supporting network infrastructure (DHCP, LAN, WAN, DNS, WiFi)
  • Automation/Scripting experience
Responsibilities
  • Supporting 1,200 TravelPerk employees across all TravelPerk hubs
  • Working on tickets in the ticketing system (Zendesk)
  • Assisting with the lifecycle of TravelPerk assets
  • Configuring/maintaining MDM tools
  • Deploying software to endpoint devices
  • Administering Okta
  • Managing Google Workspace
  • Maintaining network infrastructure and associated systems
  • Configuring and maintaining SaaS tools
  • Providing audiovisual support using Zoom/Zoom Rooms
  • Mentoring junior team members
  • Assisting/managing projects within the domain
  • Liaising with third-party vendors
  • Occasional out-of-hours support

TravelPerk offers an all-in-one corporate travel management platform with a wide travel inventory, powerful management tools, 24/7 customer support, and state-of-the-art technology, enabling companies to streamline their travel processes and achieve cost savings. The platform focuses on providing travelers with freedom and companies with control, utilizing advanced technologies to enhance the corporate travel experience.

Company Stage

Series D

Total Funding

$771.2M

Headquarters

Barcelona, Spain

Founded

2015

Growth & Insights
Headcount

6 month growth

12%

1 year growth

22%

2 year growth

83%