Senior Engineer - Public Sector

The Role

The Sr Engineer (Capacity Planner) will be required to develop and/or improvise tools as well as maintain a Capacity Planning and Modeling System (CPMS) incorporating the ingest of multi-source network installation and operational information. The CPMS will be utilized by the Capacity Planner, an engineering team, and program/network management to track current build-outs, forecast traffic usage, identify current and future bottlenecks, develop strategic architecture (encompassing Layers 1‑3), develop recovery models, and provide timely reports and status to internal and external stakeholders. This person will need to be able to develop impact analysis before recommending any congestion relief activities.

The Main Responsibilities

This position requires very strong customer service skills, clear and concise communication capabilities, and the ability to manage multiple and diverse technology issues to resolution, with minimal supervision. A self-motivator, this position requires someone to be resourceful in identifying issues and being able to escalate appropriately. The Capacity Planner will support the following:

• • Capture all details of current and future development and installations enabling engineering oversight
  • Ensure timely provisioning of cost-justifiable services that meet the current and future needs of the customer
  • Reduce the risk of degraded availability of mission-critical services
  • Provide up-to-date insight into available capacity and risk factors
  • Simulate and model effects of proposed projects and requested changes to the infrastructure prior to implementation
  • Review briefing for trends requiring engineering attention and make recommendations
  • Produce ad hoc resource usage reports, deliverables, and performance metrics analysis and reports – suitable for all levels of mission support
  • Quality Assurance: to include the review of engineering documentation and analyzing OSP requests for network impacts
  • Engineering Studies and Analysis: specific studies will include trading off modeling tools and other engineering tools to improve operational efficiency
  • Perform second level problem determination using monitoring and data collection tools in capacity related disciplines
  • Analyzing performance data identifying bottlenecks and recommending alternative resolutions
  • Enable planning of future network innovation through modeling and simulations
  • Incorporate new technologies and product innovation into forecasting and modeling
  • Apply various engineering design, build processes, and network operations and support processes as needed; map processes and inter-linkages
  • Coordinate with operations, sales and other departments in the company
  • Vendor management and integrating vendor support into technical and process functions of the engineering

What We Look For in a Candidate

Basic Qualifications

• Applicant will have experience in Capacity Planning and Performance modeling, forecasting, and tuning for Distributed Systems (preferably encompassing Layer 1-3)
• Must have significant experience and be knowledgeable about Telecom networks – Outside Plant and Transmission;  will need to have forecasting, and modeling skills in addition to being grounded in analysis of the traffic data generated in both access and aggregation networks
• Experience in applying big picture view of telecom networks (Ethernet, IP, SONET, switching, wireless, microwave, satellite), the technologies, process and systems used to evaluates new technology, analyzes trends, and identifies resource needs
• Experience required in accessing and manipulating AutoCAD based documentation
• Must have in-depth technical knowledge and experience with OpNet and/or other specialized programs
• Experience and in-depth knowledge of developing capacity Planning and Performance metrics
• Strong working knowledge of application tuning techniques and tools
• Strong relationship building skills with face-to-face customer interaction
• Exceptional Attention to Detail: Successfully completes tasks requiring deep attention to a high volume of detailed information

• Ability to manage multiple and diverse technology issues to resolution, with minimal supervision
• Experienced team contributor

• Interpersonal, communication (written and verbal) and presentation skills: effectively and efficiently gathers, understands, and clearly articulates both customer and internal requirements and expectations to desired outcomes
• Organization: efficiently manages time based on continual evaluation of priorities; meets deadlines with high quality deliverables reflecting complete understanding of expectations; able to multi-task with laser-like focus
• Take overall accountability for customer relationships, provide "account management" functionality, and act in the capacity of a solution provider. Communicate with customers effectively, on a proactive basis, and manage expectations

Education and Experience:

• BS in Engineering or equivalent work experience (eight years experience in developing Layer 2/3 network architecture and/or modeling or similar experience)

Security Requirements:

• US Citizenship required
• Active TS/SCI with Poly
• Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)

Other Requirements:

• Must have a valid driver’s license and clean driving record
• Some local travel required

• Proven ability to work in a dynamic team environment with changing requirements and competing priorities

Compensation

Learn more about Lumen's:

• Benefits
• Bonus Structure 

#LI-FP1

What to Expect Next