Full-Time
Senior Business Systems Analyst
Product Lifecycle Management
Updated on 8/3/2026
Chamberlain Group
1,001-5,000 employees
Smart home access systems and hardware
Compensation Overview
$85.5k - $163k/yr
Oak Brook, IL, USA
Hybrid
Hybrid work arrangement indicated; occasional domestic travel is required.
 Software Engineering (1) |
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- A bachelor's degree in Information Systems or equivalent.
- A minimum of 7 years of experience in Information Technology, preferably in applications development or configuration.
- A minimum of 5 years of hands-on experience with PTC Windchill, including hands-on configuration.
- At least one full lifecycle implementation of PTC Windchill, including the Blueprint phase.
- A minimum of 5 years working with business processes related to Product Lifecycle Management, including New Product Development, Product Lifecycle Management, Documentation Change Control, Issue Tracking, and computer-aided design modeling tools.
- Strong skills in systems analysis, problem analysis, troubleshooting, and technical error resolution.
- Strong working knowledge of software development lifecycles and taking a solution from concept through design, development, testing, and deployment, including release and change management.
- Strong business requirements analysis skills, including developing alternatives, identifying pros and cons, and recommending preferred systems solutions to business problems.
- Strong data analysis skills and the ability to translate business reporting needs into specific technical requirements and report designs.
- The ability to build strong relationships with stakeholders, manage stakeholder expectations appropriately, and collaborate effectively.
- The ability to create work breakdown structures and project plans and manage execution for small projects.
- The ability to communicate clearly and effectively in written and verbal communications and explain technical solutions to business personnel.
- The ability to travel occasionally domestically.
- Design, configure, develop, test, implement, and support applications that enable Product Lifecycle Management business processes, focused on PTC Windchill, Creo, and related applications.
- Work with business stakeholders to understand business processes, gaps, pain points, and objectives; elicit, define, and analyze requirements.
- Collaborate with colleagues to define and design proposed solutions that meet requirements and adhere to platform and application design guidelines, strategies, and industry best practices.
- Collaborate with application developers to create functional specifications for custom development that adheres to design guidelines and industry best practices.
- Collaborate with Super Users to create test cases for end-to-end business processes and system functions, ensuring traceability and coverage of requirements; execute tests; facilitate Super User test execution; and analyze and resolve defects.
- Collaborate with business stakeholders to create documentation and training materials; support training delivery and organizational change management.
- Support production systems; analyze and resolve production problems; resolve end-user service requests; and independently execute production support processes, including identifying issue severity, root cause, and path to resolution.
- Identify opportunities to leverage applications to improve business processes and support business re-engineering efforts; research and represent industry best practices.
- Plan and manage small projects using an appropriate project management methodology.
- Comply with health and safety guidelines and rules.
- Protect confidential information.
- Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies.
- Contribute to team efforts by accomplishing related results and participating in projects as needed.
- A master's degree in Computer Science.
- Experience with computer-aided design tools such as Creo.
- Experience with PTC MPMLink and ProjectLink.
- Experience with Atlassian software.
- Experience in a consumer durable goods manufacturing company or equivalent.
Chamberlain Group offers intelligent access solutions for homes and businesses, including garage and commercial door openers, gate operators, and DIY security/automation products. Its devices connect to the myQ app, allowing remote control and smart home integration; hardware and app work together with optional subscription services for added features. The company differentiates itself with a long history dating back to 1900, a blend of professional installation partnerships, direct sales, and a growing DIY ecosystem that emphasizes reliability and user-friendly automation. Its goal is to expand secure, convenient, and connected entry points for homes and commercial properties while growing the smart home and access-control ecosystem through software-enabled services.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Oak Brook, Illinois
Founded
1954
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Simplify's Take
What believers are saying
- Installed-base scale supports upgrades and recurring software services.
- myQ Secure View expands cross-sell from garages to whole-home access.
- Battery backup and video features strengthen premium sales in outage-prone markets.
What critics are saying
- Security+ 3.0 breaks compatibility with older remotes and keypads.
- Ring, Yale, and Schlage pressure myQ outside the garage.
- Reliance on software raises outage, cybersecurity, and trust risks across millions of users.
What makes Chamberlain Group unique
- myQ connects garage, front-door, and vehicle access in one ecosystem.
- LiftMaster and Chamberlain reach 50+ million homes globally.
- Security+ 3.0 pairs cameras, battery backup, and app control by default.
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Benefits
Professional Development Budget
Flexible Work Hours
Company News
Hyundai Motor America and Chamberlain Group bring myQ(R) Connected Garage technology to Hyundai vehicles. July 24, 2026 FOUNTAIN VALLEY, Calif. and Oak Brook, Ill., July 8, 2026 - Hyundai Motor America is partnering with Chamberlain Group, a global leader in intelligent access and monitoring solutions, to bring myQ(R) Connected Garage technology to Hyundai vehicles. This collaboration allows drivers to monitor and control their garage doors remotely directly from their vehicle's touchscreen display. With Hyundai myQ Connected Garage, drivers gain a new level of convenience and peace of mind. Hyundai owners can verify if their garage door has been left open and close it remotely. Whether drivers are in their driveway or hundreds of miles away, drivers can monitor and manage their garage door access through the vehicle's touchscreen display for added awareness and convenience. Key features include: * Custom Geofencing: Conveniently automatically open or close a garage door based on a paired vehicle's proximity, ensuring seamless arrival and departure. Drivers can also close a garage even when the vehicle's backup camera takes over their screen. * Personalized Driving Experience: Tailor a garage door's operational settings to best fit the driver's lifestyle while on the move. This includes choosing a preferred distance for either automatic or prompted open and close, in addition to a valet mode which disables the service to protect the vehicle owner's home and privacy. * Multiple Garage Doors, Multiple Locations: Drivers can monitor and control one or more compatible garage doors linked to their myQ account from their Hyundai's touchscreen display. * Close Door Reminder: If the auto close feature is interrupted, drivers receive a 'close door reminder' on the vehicle's touchscreen within their chosen timeframe. "This new integration with myQ's Connected Garage reflects our focus on delivering intuitive, reliable technology that supports customers throughout their ownership journey," said Manish Mehrotra, Chief Information Officer at Hyundai Motor North America. "By integrating award-winning connected features into our vehicles, we're creating a more seamless, convenient experience customers can depend on every day." "Hyundai myQ Connected Garage seamlessly integrates simple and secure smart access technology into drivers' daily routines," said Kiel Fitzgerald, Vice President, Sales Strategy & Operations at Chamberlain Group. "Our partnership helps more drivers stay easily connected to their home's security - providing convenience, confidence, and peace of mind from the road." Hyundai myQ Connected Garage works with today's leading smart garage door openers, including LiftMaster, Chamberlain, and Craftsman. Most other brands of garage door openers can be easily upgraded to a compatible smart garage with a myQ Smart Garage Control device. This compact add-on is a cloud-based solution that does not require any hardware installation within the vehicle or manual programming. With a myQ account, a driver's garage doors will automatically be connected to a compatible Hyundai vehicle when myQ is linked to their Hyundai Bluelink account. The Hyundai Connected Garage feature is offered for a three-month complimentary trial, giving drivers the opportunity to experience added convenience and seamless control of their garage directly from their touchscreen. The service is available in select 2024-2026 Hyundai models, depending on model and trim. To see if your vehicle is compatible and to learn more, owners can check compatibility in the MyHyundai with Bluelink mobile app. About Chamberlain Group Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by its myQ technology, Chamberlain Group make access simple and secure for millions of homeowners, businesses, and communities worldwide. Its flagship brands, LiftMaster(R) and Chamberlain(R), are found in 50+ million homes, and 15 million people rely on the myQ(R) app daily. Its patented vehicle-to-home connectivity solution, myQ Connected Garage, is available in millions of vehicles from the leading automakers. Follow Chamberlain Group on LinkedIn and Instagram. About Hyundai Motor America Hyundai Motor America offers U.S. consumers a technology-rich lineup of cars, SUVs, and electrified vehicles, while supporting Hyundai Motor Company's Progress for Humanity vision. Hyundai has significant operations in the U.S., including its North American headquarters in California, the Hyundai Motor Manufacturing Alabama assembly plant, the all-new Hyundai Motor Group Metaplant America, several cutting-edge R&D facilities and more than 855 independent dealers. These operations are part of Hyundai Motor Group, which is investing $26 billion in the U.S. from 2025 to 2028. For more information, visit www.hyundainews.com. Disclaimer Hyundai Bluelink+ and myQ accounts are required to activate the myQ-enabled garage door opener. This feature depends on various other factors including LTE network coverage to transmit data. Coverage is not available everywhere. Geofence and auto actions depend on GPS/location services, vehicle and mobile connectivity, and environmental conditions, and may not function in all situations. Certain services may collect location information and data usage applies. Bluelink terms and conditions apply. July 24, 2026
Chamberlain Group welcomes Michelle Bonfilio as Chief Human Resources Officer. June 1, 2026 OAK BROOK, Ill., June 1, 2026 - Chamberlain Group (CG), global leader in intelligent access solutions and Blackstone portfolio company, today announced the appointment of Michelle Bonfilio as Chief Human Resources Officer (CHRO). Bonfilio joins CG's executive leadership team as the company continues its evolution as a technology-driven, software and services leader. In her role, Bonfilio will lead CG's people strategy, further developing the talent and culture that underpins the company's continued transformation and growth. "As we scale our business and accelerate our transformation, the people strategy has never been more critical. Michelle brings the strategic vision and enterprise transformation experience to help us attract and develop the talent that will power CG's next chapter. She is exactly the right person for this moment," said Jeff Meredith, CEO of Chamberlain Group. Bonfilio brings extensive HR leadership experience across public and private organizations. Most recently, she served as CHRO at Help at Home, where she guided the organization through rapid growth and strategic exit event readiness. Prior to that, she held the role of Chief People Officer at Covetrus and CHRO and EVP at Petco, where she led enterprise-wide initiatives and drove large-scale culture and operating model redesign. "I was already familiar with Chamberlain Group's industry leadership and iconic brands, and the fact that the company is at a pivotal moment in its transformation journey is even more exciting as a talent leader," said Michelle Bonfilio, CHRO at CG. "I'm energized by the opportunity to build the talent ecosystem and culture that will accelerate the company's evolution, and I look forward to partnering with the team to make CG an even stronger place to grow and do meaningful work." June 1, 2026
Chamberlain Group launches myQ Secure View 3-in-1 Smart Lock. Intelligent Device Combines Smart Lock, Doorbell, and Camera - Marking Company's Evolution from the Garage to the Front Door Chamberlain Group (CG), a Blackstone portfolio company and global leader in intelligent access and monitoring solutions, today unveiled the myQ Secure View 3-in-1 Smart Lock, marking the company's boldest expansion from garage door innovation to intelligent access for the entire home. This breakthrough device represents CG's strategic evolution from single-category leadership to a complete smart home security ecosystem, bringing decades of access control expertise from the garage to the front door. By integrating a camera into this innovative smart lock, the product enables the fastest unlock (just two seconds) in the market. The integrated camera also gives homeowners crystal-clear visibility to every arrival at their front door. The myQ Secure View 3-in-1 Smart Lock is the most advanced video lock ever - setting a new standard for front-door access and security. It combines a premium smart lock, 2K HDR video doorbell, and biometric access system in one intelligent device. The device also provides five ways to enter your home - face access and fingerprint recognition*, PIN, mobile app, or key. "Our customers have trusted myQ to secure their garages for years, and now we're bringing that same reliability and intelligence to the front door with one simple, powerful device that provides everything you need to keep your home's entry points secure," said Jeff Meredith, Chamberlain Group CEO. "This isn't just about physical security; it's about intelligent access that feels effortless and adapts to the way people actually live." What sets the myQ Secure View 3-in-1 Smart Lock apart isn't just the hardware, but the intelligence behind it. Through AI-powered smart detection, the myQ AI software identifies people, vehicles, animals, packages, and motion with intelligent alerts that reduce false notifications. The proprietary Smart Secure feature can automatically trigger security actions like locking or unlocking doors when a person is detected. The device unlocks the door when a family member or other approved guest approaches but locks the door (if unlocked) when someone not approved approaches. * Five entry methods: Face Access, fingerprint recognition, PIN entry, mobile app control, and traditional key access. * Industry-leading two-second unlock speed with the dependability and ease myQ customers trust. * 2K HDR video doorbell with color night vision providing crystal-clear visibility of every arrival at your front door. * AI-powered smart detection identifies people, vehicles, animals, packages and motion with intelligent alerts, and can automatically coordinate security actions like locking or unlocking doors or when a person is detected. * Seamless myQ integration connecting front door access with garage door control and other myQ devices including the best-selling Smart Garage Video Keypad. * Engineered to perform in extreme conditions from -4°F to 140°F with a rechargeable lithium battery lasting up to 6 months per charge. Zero downtime with a fully charged spare battery (sold separately) always ready to go. * Pair it with the myQ Chime for clear, in-home alerts - even when your phones on silent. Easy Bluetooth setup and multiple tones make it perfect for homes without wired chimes or anyone who wants extra awareness. The myQ Secure View 3-in-1 Smart Lock anchors CG's's broader ecosystem vision, where AI provides the intelligence homeowners desire, and devices act in harmony across all home access points - giving users total control through one app. This expansion connects the front door experience with the garage access control that has made the myQ platform trusted by more than 14 million people. The device can be paired with existing myQ accessories like the myQ Chime, myQ Smart Garage Video Keypad, Outdoor Battery Camera, and garage door openers to provide a unified home access and monitoring solution. The myQsoftware experiences offer simple, seamless app control, and integrations across garage, front door, and perimeter monitoring that are only a tap away. Understanding that no two homes or homeowners are the same, CG designed the myQ Secure View 3-in-1 Smart Lock with flexibility and reliability. Whether homeowners prefer Face Access when their hands are full, fingerprint access for family members, temporary PIN codes for service providers, or remote app control for guests, the system adapts to real-world scenarios with the everyday ease myQ customers already trust. Easy installation requires only common household tools, and the battery is designed for quick removal and charging. The myQ Secure View 3-in-1 Smart Lock is available now on myQ.com and through select retailers. To learn more, visit myq.com.
Chamberlain Group's myQ named "overall Consumer IoT Platform of the Year" in 10th annual IoT Breakthrough Awards program. News provided by. The Annual Program Recognizes Prestigious Internet-of-Things Innovators Around the Globe OAK BROOK, Ill., Jan. 7, 2026 /PRNewswire/ - Chamberlain Group (CG), a Blackstone portfolio company and a global leader in intelligent access and monitoring solutions, today announced that it has once again been selected as winner of the "Overall Consumer IoT Platform of the Year" award in the 10th annual IoT Breakthrough Awards program conducted by IoT Breakthrough, a leading market intelligence organization that recognizes the most innovative companies in the global Internet-of-Things (IoT) market today. The mission of the IoT Breakthrough Awards program is to conduct the industry's most comprehensive analysis of the global Internet-of-Things industry and recognize the breakthrough innovators, leaders and visionaries driving progress in a range of IoT categories, including Industrial and Enterprise IoT, Smart City technology, IoT Security, Connected Home and Home Automation, Connected Vehicles, and many more. This year's program attracted thousands of nominations from around the world. "Chamberlain Group is at the forefront of software innovation in IoT, leveraging AI to enhance monitoring and secure access. The home is an ecosystem of access points, from entryways to indoor spaces. However, most smart home experiences are fragmented, with different apps and learning curves, making it hard for people to feel secure and confidently manage their homes," said Steve Johansson, managing director, IoT Breakthrough. "By combining decades of industry leadership with new product innovations, strategic acquisitions, vehicle integrations, and a commitment to security, Chamberlain Group has become the platform anchor for intelligent, secure access across homes, vehicles, and communities." This honor reflects Chamberlain Group's unwavering commitment to shaping the future of connected living through intelligent access solutions. For decades, the company has designed and manufactured products for homes and businesses that prioritize control and quality. Today, Chamberlain Group stands out as a software-driven leader with a diverse portfolio spanning residential, commercial, enterprise, and automotive sectors, empowering millions of users worldwide every day. Its newest and boldest innovation, the myQ Secure View 3-in-1 Smart Lock, is yet another way that the company is pushing boundaries to create seamless, connected experiences that redefine convenience and peace of mind. "We're proud to be recognized as the 'Overall Consumer IoT Platform of the Year' by IoT Breakthrough for the second year in a row," said Jeff Meredith, CEO of Chamberlain Group. "This award reflects our commitment to creating smarter, more adaptive solutions that deliver convenience, security, and peace of mind. With myQ, we go beyond connected devices to provide seamless, end-to-end experiences that help homeowners live more efficiently and stay connected to what matters most." Explore Chamberlain Group's extensive product portfolio to discover intelligent solutions tailored to your needs at chamberlaingroup.com. About Chamberlain Group Chamberlain Group (CG) is a global leader in intelligent access and monitoring solutions and a Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain, are found in 50+ million homes, and more than 14 million people rely on the myQ app daily. Our patented vehicle-to-home connectivity solution, myQ Connected Garage, is available in millions of vehicles from leading automakers. About IoT Breakthrough Part of the Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the IoT Breakthrough Awards program is devoted to honoring excellence in Internet-of-Things technologies, services, companies and products. The IoT Breakthrough Awards program provides a forum for public recognition around the achievements of IoT companies and products in categories including Connected Home and Home Automation, Enterprise IoT, Connected Vehicles, Industrial IoT (IIoT) and Smart City, Consumer IoT and more. For more information visit IoTBreakthrough.com. Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose. SOURCE Chamberlain Group
MiddleGround Capital is selling Arrow Tru-Line, a manufacturer of garage door components, to the Chamberlain Group. MiddleGround, a Lexington-based private equity firm with over $4.1 billion in assets, acquired Arrow Tru-Line in late 2021. This sale marks the third exit for MiddleGround's first fund, which closed at $460 million in August 2019. Arrow Tru-Line, founded in 1970, operates six facilities in the U.S. and Canada under CEO Thomas Brockley.