- East Suffolk Council
- Address: East Suffolk House, Melton, Woodbridge, Suffolk IP12 1RT and Riverside, Lowestoft, Suffolk NR33 0EQ
- Salary: £25,583 - £25,989 per annum
- Hours: 37 hours per week
- Contract: Fixed term for 2 years
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We currently have an exciting new opportunity to join the East Suffolk Council's Planning Support Services Team as a Data Technician.
Are you enthusiastic about delivering excellent customer service and supporting key planning functions?
We’re looking for an initiative-taking and meticulous person to provide administrative support to the Planning Support and Property Information Team to input and reconcile data onto the council’s Data Management system. Collaborating closely with the team and other relevant officers to ensure the accurate recording of historic and current data, management of deep storage documents, redaction, and disposal of documents under the council’s document retention policies and meeting GDPR requirements.
As part of this role, you will assist in preparing files for processing in line with the Planning and Building Control data management strategy, ensuring accuracy and consistency throughout. You’ll be responsible for conducting quality checks on scanned images, confidently identifying any issues, and taking remedial action to maintain the integrity of the council’s documentation. The role also involves scanning documents using the council’s Corporate Document Management system, contributing to the efficient digitisation of records. Additionally, you will manage the downloading and importing of electronic files into the Document Management system, supporting the smooth and secure handling of digital data.
In this role, you’ll support the Planning Support and Property Information Team by helping to ensure that the council’s Data Monitoring Systems align with other financial and data systems, raising any anomalies where necessary. You’ll maintain accurate records using Microsoft Office programs, covering the processing, quality checking, and destruction of Planning and Building Control files, including managing files for back-scanning either in-house or via third-party providers.
You’ll also be involved in relocating filing systems to newly identified areas and arranging them in chronological order as required. A key part of the role includes contributing to the delivery of tasks and improvements outlined in the Planning Services Service Plan, while helping to maintain the council’s ISO:9001:2015 Quality Management System accreditation. You’ll be expected to perform any other duties that arise from the responsibilities listed, and to consistently demonstrate the organisation’s workplace values, helping to promote a positive and supportive working environment.
To succeed in this role, the ideal candidate will bring relevant administrative experience from either a public or private sector background, along with at least two years of keyboard and data entry experience. Familiarity with IT projects and a solid working knowledge of Microsoft Office programs is essential. A good understanding of Planning and Building Control legislation and associated information systems—such as CAPS, IDOX, and DMS—is highly desirable. Experience in handling legal documents and maintaining accurate records will also be key to success in this role.
A minimum of four GCSEs, including English Language and Maths (or equivalent), is required.
If you think you have what it takes to be successful in this role, even if you don’t meet all the essential requirements, please apply. If you are looking for a role that combines administrative duties with the potential for growth and increased responsibility, we would love to hear from you.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work.
Here are some of the main benefits:
Great opportunities for training and development
Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)
Local government pension scheme
Free car parking (for when you are working in the office)
Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Please see our benefits brochure for further information (pdf).
Most of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
For more information
For an informal discussion regarding this post, please contact Emma Cankovic by emailing [email protected] or Tina Crisp by emailing [email protected]
Closing date: 11.30pm,1 November 2025.
Interview date: Week commencing, 24 November 2025.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (Word)
Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site.
Clerical & Data Entry (2)