Payroll Transfers Advocate
Confirmed live in the last 24 hours
Gusto

1,001-5,000 employees

Cloud-based payroll, benefits, and human resource management solution
Company Overview
Gusto's mission is to help companies put people first. The company operates an online payroll, health benefits, and workers' compensation platform.
Data & Analytics

Company Stage

Series E

Total Funding

$746.2M

Founded

2011

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

9%

1 year growth

6%

2 year growth

43%
Locations
Detroit, MI, USA • Denver, CO, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Sales
Salesforce
Communications
Excel/Numbers/Sheets
CategoriesNew
Sales & Account Management
Customer Success & Support
Requirements
  • Excellent written and oral communication skills: you thrive when working with customers
  • Passionate about developing efficient processes and driving results
  • Enjoy working collaboratively with many stakeholders across the company
  • Strong project management skills, organization abilities, and overall attention to detail
  • Customer service experience
  • Extracurricular activities, volunteer work, athletics, leadership
Responsibilities
  • You will assist, implement, and support customers at key moments in their payroll onboarding experience
  • You will complete new Gusto payroll account setup on behalf of the customer and serve as their go-to advocate
  • You will analyze, troubleshoot, and transfer sensitive customer data into the Gusto platform
  • You will understand customer issues and partner with cross-functional teams to simplify and automate existing processes
  • You will work with your teammates to deliver on customer deadlines
  • You will serve as a thought partner to our sales team to ensure successful transfers
  • You will directly communicate with customers in the form of both phone and email
Desired Qualifications
  • 1-2+ years work experience - points for exposure to payroll onboarding, finance, banking, healthcare or a start-up environment
  • Experience with Salesforce
  • Payroll, tax, or compliance knowledge
  • Proficient in Excel