Full-Time

Operations Manager

Commercial Door Systems

Posted on 9/11/2026

DH Pace

DH Pace

1,001-5,000 employees

Distributes door systems and services nationwide

No salary listed

Austin, TX, USA

In Person

Bachelor's

Category
Operations & Logistics
Required Skills
Customer Service

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Requirements
  • A bachelor's degree is preferred, with at least two years of performance as a Department Manager, Operations Manager, and/or Project Manager in the service provider industry.
  • Familiarity and knowledge of construction project management and installation of building materials are required.
  • Ability to work with technical applications, mechanical and electrical systems, and problem-solving is required.
  • Experience conducting meetings with exempt and non-exempt personnel, hiring, training, developing employees, and conducting annual performance reviews is required.
  • Ability to work in a highly active, hands-on environment while meeting deadlines and providing customer service is required.
Responsibilities
  • Lead and oversee commercial operations and personnel efficiently, effectively, safely, and profitably.
  • Manage and improve operational processes and procedures to maximize profit and return, with emphasis on customer satisfaction and repeat business.
  • Manage operations to ensure sold jobs are scheduled on time and performed skillfully to achieve divisional sales and gross profit objectives.
  • Collaborate to keep operating budgets and sales goals aligned and on track monthly.
  • Deliver profit dollars and return on sales that meet or exceed the yearly financial budget and forecast.
  • Establish objectives and action plans consistent with corporate objectives.
  • Hire, train, and develop new employees; improve individual performance through daily coaching, project outcomes, scorecard reviews, and performance reviews.
  • Lead meetings, set performance expectations, and hold employees accountable.
  • Communicate directly with customers to solicit feedback, solve problems, and identify new sales opportunities.
Desired Qualifications
  • A bachelor's degree.

DH Pace provides door-related products and services for both new construction and existing facilities, operating under the Overhead Door Ribbon brand in many U.S. markets. It sells, installs, and maintains doors and related systems through divisions such as DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency and preventive maintenance. The company partners with Overhead Door Corporation as an authorized distributor since 1926 and also offers services under its own DH Pace brands. Its goal is to improve safety, security, convenience, and aesthetics of buildings to benefit the people who use them, while serving customers, employees, shareholders, and communities.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Olathe, Kansas

Founded

1926

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Simplify Jobs

Simplify's Take

What believers are saying

  • DH Pace opened a Raleigh location on February 15, 2025, expanding North Carolina coverage.
  • It expanded in Florida on January 1, 2025, through Overhead Door Company of Tampa Bay.
  • Revelio counted 2,916 employees in 2026, showing stable staffing during expansion.

What critics are saying

  • The 2023 Eleventh Circuit trademark fight with OGD keeps DH Pace exposed to brand-enforcement costs.
  • BBB logged 16 complaints in three years, signaling recurring customer-service friction at headquarters.
  • If service quality slips, contractors like McCarthy and school districts can switch vendors quickly.

What makes DH Pace unique

  • Since 1926, DH Pace sells, installs, and services doors, docks, and security systems nationwide.
  • DH Pace combines local operating brands like Carolina Industrial Systems and Overhead Door Company.
  • Its government-contract footprint spans 26 Texas contracts across maintenance, construction, equipment, supplies, and technology.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Floating Holidays

401(k) Retirement Plan

Company paid: Life insurance

Short-term Disability

Long-term Disability