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Director Enterprise Architects/Field CTO
Posted on 10/24/2022
Remote in USA • Wrigleyville, Chicago, IL, USA
Experience Level
Desired Skills
Business Strategy
Data Analysis
Data Science
  • Exceptional Leader: demonstrated success in building and leading high-performing pre-sales organizations with a will to win, continuous improvement, and the ability to evaluate, develop and reshape an existing team as necessary while mentoring and inspiring the team
  • Stakeholder Management: proven relationship builder up to CXO. Ability to influence both internal and external stakeholders to drive results
  • Technically Astute: strong technical background across multiple domains including application, data, integration, cloud, big data, AI/ML, mobility, analytics, etc. ServiceNow domain knowledge with expertise in IT, Customer, Employee, and Creator workflows
  • Enterprise Architect: proven success developing future-state, large-scale enterprise architectures
  • Sales Acumen: demonstrated sales leadership experience and success in executing collaborative software sales strategies where you have influenced, led, and driven change, taking the business to the next level in a fast-paced, high-growth environment
  • Strong Communicator: excellent verbal, written communication, and presentation skills
  • A track record of leading a diverse, experienced group of senior executive architects, focused on delivering on customer outcomes across all industries
  • 10 or more years of experience with Enterprise Architecture or Enterprise Strategy
  • 10 or more years of senior leadership experience
  • 15 or more years of proven success influencing senior technology leaders to drive change, in a pre-sales, customer or consulting focused role
  • Experience presenting strategic and technical level content at the CXO level, and with key technical resources
  • Experience and understanding of multiple technical domains - application, data, integration, cloud, big data, AI/ML, mobility, analytics, etc
  • ServiceNow domain expertise
  • Understand industry trends and market opportunities to engage with CXOs in digitally transforming their business
  • Breadth and depth of experience in value-based and solution selling
  • Intrinsically curious and passionate about researching current and emerging technologies
  • High degree of interest in developing, retaining and attracting team members
  • Ability to work in a high growth, fast paced environment
  • Bias for action
  • Lead a team of highly skilled and experienced Executive Architect consultants in working with our most strategic customers
  • Create and develop meaningful senior executive and CXO customer relationships
  • Understand a customer's business strategy and articulate how ServiceNow can enable and deliver value to their organization, integrate into their current and future technology landscape
  • Actively participate in ongoing customer opportunities and deliver executive-level proposals
  • Provide thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers and helping to change how technology is viewed
  • Collaborate on area sales strategy directly with aligned ServiceNow sales executives
  • Collaborate with internal ServiceNow business units incl. Product Management, Marketing, IMPACT, Professional Services, etc
  • Identify and establish alignment opportunities with technology and SI partners
  • Understand the detail behind the ServiceNow platform and communicate it at various levels
  • Identify and lead internally significant initiatives that drive innovation and efficiencies

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble