Front Office Representative

Job Description

Job Description

We are currently seeking a Front Office Representative to join our Charlotte, NC office. This role is essential to maintaining a professional front-of-house experience and ensuring smooth day-to-day office operations. The ideal candidate will have excellent communication skills, a welcoming demeanor, and a strong sense of organization.

Responsibilities

• Greet and assist visitors in a courteous and professional manner

• Answer and direct incoming calls promptly

• Manage front desk operations, including scheduling, filing, and mail distribution

• Maintain a tidy and organized reception area

• Provide administrative support to various departments as needed

• Handle inquiries and provide accurate information to clients and guests

• Monitor office supplies and place orders when necessary

Qualifications

Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree is a plus

• Proven experience in a front desk or customer-facing administrative role

• Strong verbal and written communication skills

• Excellent organizational and multitasking abilities

• Professional appearance and demeanor

• Proficient in Microsoft Office Suite and basic office equipment

• Ability to maintain confidentiality and handle sensitive information