Full-Time

Customer Engineer

Advanced

Posted on 5/8/2024

Hitachi Vantara

Hitachi Vantara

10,001+ employees

Data storage and analytics solutions provider

Consulting

Junior

Phoenix, AZ, USA

Required Skills
Salesforce
Customer Service
Requirements
  • 1 Year + Customer Service Experience
  • General Technical Understanding
  • Technical College or Trade School training in Computer Science or related field
  • Experience with Hitachi or like storage, SAN and network environments, is a plus
  • Must have basics of today’s technology platforms in the storage arena
  • Operating Systems knowledge is a plus
  • Must be able to work weekends and nights for on-call duty
Responsibilities
  • Assist with specified installations, under the direction of a senior level Customer Engineer depending on skill level acquired
  • Replace simple failed components, such as HDD, FMD, SSD’s, Controllers, Power Supplies
  • Responsible for Parts Return and administrative duties such as maintaining Salesforce
  • Respond to trouble calls within Hitachi Vantara guidelines
  • Communicates clearly with other team members and management

Leading in the space of data storage and analytics, Hitachi Vantara excels by integrating DataOps, IoT, and cloud technologies. This dedication to technological integration helps businesses modernize their digital infrastructure and promote sustainability, making it a prime workplace for those interested in cutting-edge tech and impactful solutions. The company's focus on DataOps uniquely positions it to offer innovative, data-driven products to its clients, fostering a dynamic and forward-thinking work environment.

Company Stage

Series A

Total Funding

$11.4M

Headquarters

Santa Clara, California

Founded

1979

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-7%

2 year growth

18%