Veterinary Triage Coordinator

Description

Partner Veterinary is looking for a Triage Coordinator to join our Richmond, VA team!

Partner Veterinary Emergency & Specialty Center (PVESC) is a women founded and lead business. 

Be a part of reimagining and transforming the veterinary profession by joining our team at our Emergency and Specialty hospital in Richmond, VA!  

Looking to grow your veterinary career? Partner Veterinary has you covered!

• We provide our team members with the tools, resources, training, and administrative support to promote an engaging work culture. 
• Additionally, Partner Veterinary has a dedicated Learning and Development Department, to help you achieve your personal and professional goals, supported by two veterinary technician specialists (VTS) Heather Carter and Christine Weaver .

To set you up for success from day 1, 

• We gift you a *wellness week of PTO after your first 90 days in your new position! This includes 30-40 hours of extra PTO dependent upon your schedule. Partner Veterinary recognizes the demand on veterinary professionals, and this wellness week allows you to rest and relax with a week off after your initial 90 days. 

What does your day look like at Partner?

The Triage Coordinator will perform initial assessments for incoming patients by obtaining vital signs, a brief history, and level of urgency. This position will communicate with both the client and medical team to facilitate the intake process. The Triage Coordinator will act as a liason by maintaining client communication with patient updates. Due to the nature of a busy emergency department, the Triage Coordinator will need to balance multiple cases at a time, regularly assessing patient and hospital status. Ongoing and fluid communication is critical to success in this role. 

Our team member benefits and perks:

Benefits:

• *Paid wellness week off after completing 90 days
• +3 weeks paid vacation, prorated your first year
• Weekend Shift Differential
• Annual uniform allowance
• VTNE Tuition Reimbursement 
• Contribution to health insurance
• 401K
• Vision & Dental Coverage
• Short Term Disability Coverage
• Company Paid Life Insurance & Long-Term Disability

Perks:

• Bring your pet to work during your shift
• Get role-specific training
• Clear and transparent career development paths      

Our 20,000 square foot reimagined building and team design includes:

• Conscious and deliberate building design layout that encourages interdepartmental communication and collaboration
• Unique support roles that enable our team to practice at your highest level 
• Ample equipment to enable you to provide stellar patient care 
• Scribes document exams and facilitate discharging appointments  
• Patient Care Coordinators perform client communications, review estimates, and grief discussions to promote continuity of care
• Onsite advanced diagnostics, such as MRI, CT and more!

Requirements

• Minimum 1 year experience in an emergency or critical care setting
• LVT or experienced Veterinary Assistant preferred
• Strong written and verbal communication skills
• Knowledge of common emergent conditions such as urethral obstruction, hemoabdomen, congestive heart failure, HGE, etc.  
• Exposure to, or knowledge of Fear-Free techniques and philosophies preferred
• A curious and motivated energy 
• Interest in collaborating with the teams across the Partner network 

Physical Requirements: 

• Ability to quickly process, analyze, and react to unplanned and emergent medical situations without delay, so as to ensure the safety of team members and patients
• Ability to stand for up to 12 hours with limited breaks
• Able to lift up to 40 lbs. without assistance 

Our core values:

• Reimagine
• Fearlessness
• Community Care  

About us:  

The Partner Veterinary mission is to transform the team experience and create an optimal environment for our team members, our partners, pet families, and the patients we are dedicated to caring for. 

Are you ready to learn more? Visit our website and apply on our careers page. We look forward to meeting you!