Lead Steward

Job Description

To be directly responsible for leading the stewards and assist them whenever necessary.

• Ensure that assigned staff reports to work and document any late employees.
• Coordinate breaks for assigned staff.
• Prepare and distribute assignments for stewarding staff and review priorities.
• Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager.
• Inspect cleanliness and organization of storage areas. Assign designated personnel to rectify any deficiencies.
• Observe staff performance of job functions and ensure that all procedures are completed to department standards
• Review kitchen and restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications.
• Monitor all work areas for compliance with state health regulations and hotel requirements, follow up on any violation
• Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage.
• Monitor and maintain pest control requirements in accordance to hotel standards.
• Coordinate and assist with Banquet function requirements as needed SET UPS.
• Assist stewarding staff with their job functions where needed to ensure optimum cleanliness and service standards.
• Accommodate request for additional wares as expediently and courteously. Follow up delivery of all such items.
• Provide feedback on staff performance to manager and report disciplinary problems to manager.
• Document pertinent information in the department log book.
• Ensure all staff assignments are completed before staff sign out.
• Complete all paper work and closing duties before leaving.
• Review status of assignments and any follow up action.
• Stock stewarding supplies
• Coordinate and assist with inventories as assigned.

Qualifications

• Long hours may be required. 
• Medium  work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.                                                                      
• Bilingual skills is helpful