Quality Engineer

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

This detail-oriented and data-driven individual, as part of the Quality department, will be responsible for developing, executing and maintaining quality standards and systems in a manufacturing environment. The Quality Engineer will devise robust control procedures and designs necessary for creating a repeatable process and will be a key informal leader driving lean thinking in Franklin.

This position reports to the Quality Manager, is onsite and is based in Franklin, NH.

Primary Job Duties and Responsibilities

• Design, document, implement, and maintain quality standards and manuals, as well as test methods and procedures for inspecting, testing, and evaluating production components and assemblies and use of test equipment.
• Develop and implement quality assurance tests and perform statistical analysis for new product development and production programs.
• Assist Research and Development during stage gate process, new development programs and ongoing risk management for products in production.
• Develop PPAPs, FMEA and control plans, and all associated procedures for recording, evaluating and reporting quality and reliability data.
• Work collaboratively with cross-functional teams to lead investigations into customer complaints, drive root cause analysis and implement corrective action for process-related and customer concerns.
• Drive continuous improvement activities to enhance quality systems using lean tools such as Six Sigma and Kaizen events.
• Review supplier products, manage supplier performance, and ensure timely resolution of supplier failures, corrective actions and preventative actions to support quality, on-time delivery to the customer.
• Conduct audits and create finding reports, and work collaboratively with cross-functional teams to determine appropriate corrective and preventative actions and close out audit findings.
• Monitor and report on key quality metrics and trends.
• Assume responsibility for other projects and duties as assigned by Quality Manager or Company management.
• Ensure the work environment operates within parameters that conform to environmental and safety standards.
• Travel Requirements: up to 10%.

Required Qualifications

• Bachelor’s degree in mechanical, Industrial or Manufacturing Engineering.
• 5+ years of experience in manufacturing industry and quality system maintenance.
• Experience with ISO Quality Assurance systems
• Must have the ability to review, analyze, summarize and interpret quality systems data, draw conclusions, and make appropriate data-driven decisions and recommendations.
• Strong attention to detail, and proficient at statistical analysis and problem solving.
• Proficient with Microsoft Office – Excel, Word and PowerPoint
• Must be able to write formal reports and give professional written and oral presentations to cross-functional teams, company leadership, and customers.
• Ability to read and understand blueprints and drawings and effectively use measuring tools.
• Proven capability to manage projects and report progress against organizational and personal goals.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Preferred Qualifications

• Lean, DOE, Six Sigma or Process Excellence certification experience
• ASQ or equivalent Quality Engineering certification and ISO 9001:2015 Lead Auditor Certification

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions: Choose the appropriate condition per the role (delete before posting)

While performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office & manufacturing environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Franklin location (Monday – Friday). Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
• Ability to stand for long periods of time.
• Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.

Watts in it for you:

Please note that the followingbenefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.