Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Financial Systems Manager, you will play a pivotal role in managing and optimizing our NetSuite ERP system to support Rithums’s operations and growth. You will be responsible for configuring, customizing, and maintaining NetSuite to meet the evolving needs of our company. This position requires a deep understanding of NetSuite functionality, coupled with strong problem-solving skills and a strategic mindset. You will collaborate closely with cross functional teams in Finance, Sales, and Engineering to streamline processes, enhance system capabilities and ensure data integrity. You will work closely with these teams to transform business specifications into system capability, managing the end-to-end technical design, development, quality assurance, implementation, and on-going post-production operations management.

Responsibilities

• Partner with the Accounting team in the design and implementation of processes in Netsuite including the automation of manual accounting processes.
• Work with Finance team and Netsuite developers to gather needs, deploy and maintain scripts.
• Create and manage workflows for Finance and Accounting processes.
• Maintain NetSuite’s integration with existing systems and programs within the company (Concur, ZIP, Salesforce, Jitterbit, Customer Portal, Paystand etc).
• Be the key point of contact and senior administrator for NetSuite which includes the following: organization of the NetSuite Help ticketing functions, communication of priority issues and their timely resolution, management of the ACS team on complex projects, and maintenance of NetSuite including new release documentation
• Provide Netsuite production support including any needed data conversions, system documentation, and end-user training.
• When required, add fields and workflow to support additional Netsuite functionality.
• Create custom reporting for management, Finance, and Accounting staff.
• Implement enhancements and upgrades as needed to keep the system up-to-date and aligned with industry best practices.
• Support the population of Netsuite users outside of finance and accounting.
• Maintain up-to-date process documentation and procedures.
• Manage NetSuite support case queue
  • Special projects as assigned.

Qualifications 

Minimum Qualifications  

• Minimum 5 years of related experience with 3 years most recent experience being a NetSuite administrator
• Hands-on experience with NetSuite configurations, customizations, SuiteBilling, SuiteScript, SuiteFlow, and SuiteAnalytics.
• Familiarity with standard accounting and financial reports.
• Ability to collaborate effectively with cross-functional teams and translate business requirements into technical solutions.
• Ability to work independently and in a team setting, while balancing multiple projects at any given time.
• Excellent verbal and written communication skills.
• Advanced level of proficiency in Excel.

Preferred Qualifications 

• Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.
• NetSuite Administrator, NetSuite ERP, and/or SuiteFoundation Certification is a plus.
• Experience in SAAS industry and subscription based billing
• Background working within a GAAP and SOX controls environment.
• Hands-on experience with Celigo integration solutions and workflows
• Concur, Salesforce, Jitterbit, Customer Portal, Paystand, and ZIP experience a plus.
• Ability to work EST hours.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, and Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture and supplies
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

At Rithum, we celebrate diversity and welcome individuals from all backgrounds, experiences, abilities, and perspectives. We’re committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we’re here to ensure a seamless experience as you explore opportunities with our team.

Rithum is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.