Complex Needs Case Manager

Position Title:  Complex Needs Case Manager

Salary Range: $2,806.58-$4,146.60 Bi-weekly; $69,496.44-$107,811.60 Annual

The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties. 

RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.

In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice – with family members, with friends, or with their spouse / significant other. They engage in activities of their choice – work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.

Duties:

Under general direction of the Supervisor, is responsible for the case management services offered to Consumers and their families on a specialized caseload for “consumers with complex needs” created pursuant to Welfare & Institutions Code (WIC) 4640.6.

1. Facilitate the planning process and develop the Individual Program Plan (IPP) for assigned Consumers and oversee the implementation of the IPP. Monitor and evaluate the services provided through the plan.
2. Coordinate and support the implementation of the Consumers plan which may include identifying natural supports and generic services and evaluating when a need exists that can only be met through RCEB authorized funding.
3. Advocate on behalf of consumers to protect their rights under the law and ensure that they receive those services and benefits to which they are entitled.
4. Assist the consumer and family in obtaining essential diagnosis and evaluation from appropriate practitioners and secure written reports and other information which assesses and interprets the consumer’s situation.
5. Monitor the consumer’s health and safety.
6. Maintain all documentation and contacts as required by law, regulation and policy.
7. Implement RCEB policies and procedures.
8. Complete, in a timely manner, functional and/or developmental reviews.
9. Keep supervisor informed of the status of the case load and unmet needs in the community.
10. Prepare reports to the court (PC Section 1370 and Welfare And Institutions Code 6500) and attend applicable court hearings. Interface with courts and client’s legal representatives.
11. Complete Comprehensive Assessments as per Department of Developmental Services guidelines and Lanterman Act.
12. Monitor and assist clients in transition from Institutions of Mental Disease (IMD), Stabilization Training Assistance Reintegration facilities (STAR), and/or jails. 
13. Participate in meetings with Department of Developmental Services to provide updates in regards to client transitions from IMD/ STAR.

Desirable Skills:

1. Ability to prioritize and organize work efficiently to meet deadlines.
2. Ability to organize information for verbal and written presentation/documentation.
3. Excellent interview and listening skills.
4. Excellent assessment/diagnostic skills.

Minimum Qualifications:

1. Bachelor of Arts Degree in Social Work, Psychology or related human services field and a minimum of 5 years’ experience working at a Regional Center.  Or 
2. Masters of Arts Degree in Social Work, Psychology or related human services field and a minimum of 3 years’ experience working at a Regional Center.
3. Ability to communicate clearly and effectively, verbally and in writing.
4. Automobile and valid driver’s license required.
5. Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

Benefits:

At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:

• 3 weeks paid vacation + 12 sick days
• 14 paid holidays + 3 floating holidays
• Multiple options for medical care (including Kaiser at 100% employer paid for employee)
• Dental and vision plans
• CalPERs Retirement (pension)
• Student Loan Forgiveness*
• Flex schedule, if applicable
• Work at Home schedules, if applicable
• Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.