Overview:

Guidepoint’s Engineering team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal CRM system and create new products to optimize the seamless delivery of our services.

As an AppOps Engineer, you will be a core member of the AppOps team managing 3^rd party applications and versions, applications that run on Kubernetes (AKS), engineering tooling and a self service portal on an Azure infrastructure for multiple PODS/Teams. In this role, you will manage, maintain, optimize all elements of applications and will be responsible for managing 3^rd party application security and performance.

This is a hybrid position based out of Toronto.

Your Day-to-Day Will Include:

• Hands-on working experience in Azure and Private Cloud
• Strong understanding of Azure Platform Apps, Web Applications, Function Apps, Cosmos DB, Azure SQL, ElasticSearch, Service, Open AI and Azure AI
• Strong understanding of WAF, VPC, Firewalls, Application Gateway, Load balancers and Front Door
• Strong understanding of Azure private DNS zones, API Management and Azure Networking with knowledge of platform components
• Deep knowledge in Cloud Adaptation Framework
• Understanding of the application footprint on Kubernetes (AKS) and the ability to create repeatable processes and workflows
• Experience managing tools like SonarQube, BitBucket and Datadog
• Managing application versions and its security
• Experience with DevOps toolsets like Azure DevOps, Terraform, ARM Templates and Biceps
• Experience with Docker containerization
• Hands-on full-stack application implementation
• Excellent understanding of legacy and cloud-ready application architecture
• Thorough understanding of the application landscape and services to be adopted/used on the cloud
• Experience with legacy application transformation, deployment and management to the cloud
• Manage service management and reliability SLA’s
• Continuously optimize infrastructure for efficiency and value
• Build, manage and maintain a self service portal

 Minimum Technical Qualifications:

• 4-5 years + hands-on experience on Azure cloud services
• 4-5 years + hands-on experience managing engineering tools
• 4-5 years + hands-on experience with Terraform, ARM, PowerShell, Bash/Python, Linux, infrastructure as Code (IaC), and Azure AI
• 3+ years of automation and managing application stacks and its versions
• 2 years of experience managing and maintaining an engineering self service portal
• Highly motivated, detailed and technical resource with the ability to work independently
• Strong troubleshooting and debugging capabilities in an Agile software development team environment
• Proven track record of exhibiting a combination of functional, conceptual and technical knowledge to offer creative solutions

 Preferred Technical Qualifications:

• Azure Solutions Architecture Expert
• Azure Security Engineer – Associate
• Terraform
• Ansible

Soft Skills Required:

• Maintain problem solving skills and a proactive work style
• Strong interpersonal & communication skills
• Independent contributor with drive
• Collaborative and teamwork-oriented
• Accountable for work and taking ownership of tasks
• Strategic thinker
• Manages projects and upholds quality on a deadline
• Exhibits judgement when it comes to prioritization and overall team management
• Proven effective leadership skills

What We Offer:

• Paid Time Off
• Comprehensive benefits plan
• Company RRSP Match
• Development opportunities through the LinkedIn Learning platform

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

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