In-Room Dining Server

Job Description

In-Room Dining Server

This position is for a passionate individual with a strong desire to offer the best in-room dining experience to our guests. Early morning shifts starting at 6am.

 What you will be doing:

• Consistently offer professional, friendly and engaging service
• Provide the best in-room dining experience while interacting with guests
• Assist as server in other venues when needed
• Assist guests regarding menu items in an informative and helpful way over the phone
• Shifts include early mornings, weekends, and holidays. May have to work evening shifts periodically.
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
• Follow all safety and sanitation policies when handling food and beverages
• Adhere to payment and cash handling procedures
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous experience as server in luxury setting an asset
• Excellent communication and organizational skills
• Full professional working proficiency in spoken English required, both verbal and non-verbal
• Computer literacy required for all new and ongoing training programs conducted virtually
• Strong interpersonal and problem solving abilities
• Proven ability to resolve guest concerns
• Highly responsible & reliable
• Previous point of sale system experience an asset
• Of legal age to serve alcohol
• Food handler & TABC certifications required
• Ability to work well under pressure in a fast paced environment, and without supervision
• Ability to multi task and work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical aspects of the position include but are not limited to:

• Endure various physical movements throughout the work areas
• Constant standing and walking
• Exert physical effort in carrying items (up to 40 pounds)
• Frequent lifting, kneeling, pushing, and pulling
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What’s in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities