Account Manager

Duties

Represent Tokai Rika commercially with Customers, in line with Tokai Rika sales goals:
• Responsible for sales related commercial communications between TR and assigned Customer
• Work to resolve all sales related, commercial and financial discrepancies
• Coordinate negotiating for piece price, tooling, obsolesces, design changes, etc
• Build multi-level relationships within the Customer’s organization
• Maintain high level of customer satisfaction
 
Communicate Customer expectations within TR:
• Receive and distribute RFQ’s, price targets, APR expectations, and competitor information
• Review & understand Customer terms and conditions
• Develop Customer Sales Strategy with significant assistance and guidance
• Understand current market trends and the relationship to Customer expectations
 
Work to improve profits and reduce cost or loss: 
• Adhere to corporate profit targets
• Understand corporate cost structure
• Negotiate cost internally to meet Customer price targets
• Monitor & report on Customer & commodity annual profitability targets
 
Support and follow TR established processes, procedures and policies:
• Follows, mentors & trains on IATF & ISO procedures
• Support TR Quality & Environmental Policies
 
Provide departmental support:
• Mentor and train Account Representative I
• Document processing (filing, saving, faxing, distributing, etc)
 

Qualifications

Bachelor’s degree in Business Administration, Marketing, Finance or Economics.
2 - 5 years of sales experience dealing with commercial issues. 
Japanese automotive transplant experience preferred.