Host – La Plume

Job Description

Under the guidance of the Front of House Management Team, our Hosts play a key role in creating a memorable guest experience from the moment guests arrive. With professionalism and attention to detail, Hosts help ensure a smooth, efficient, and welcoming environment by managing guest flow, optimizing seating capacity, and communicating effectively with team members.

What You’ll Do:

• Greet every guest with a warm, welcoming presence—both in person and over the phone—even during the busiest times.
• Communicate clearly and confidently with Servers, Bartenders, and Managers to maintain steady and efficient guest flow throughout the restaurant.
• Escort guests to their tables while engaging in friendly and professional conversation.
• Take reservations accurately and efficiently, both over the phone and in person, with attention to detail.
• Maintain a clean, organized, and fully stocked front entrance, host stand, and surrounding areas—understanding that first impressions matter.
• Quickly become familiar with all table numbers and maintain awareness of seating arrangements and server sections.
• Perform additional duties as assigned to support the team and enhance the guest experience.

Qualifications

• Proven prior restaurant experience 
• Valid Smart Serve Certification Required
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset
• Flexibly availability for evenings, weekends, and holidays required.
• Legally eligible to work in Canada