Manager – Cloud Services @ Nextech Systems

Why join Nextech?

We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

Job Summary

The Manager, Cloud is primarily responsible for guiding the cloud team in the management of our cloud resources and automation of our processes and practices. The Manager, Cloud oversees the evaluation of upcoming work, assessing scope and feasibility of projects, and ensuring that the team is working to complete all projects in a timely fashion. The Manager, Cloud is ultimately responsible for ensuring the uptime of our applications in production and driving workload optimizations through the department. The Manager, Cloud will work with the Director of Technology Operations to determine priorities and define plans to achieve departmental and company goals.

All activities must follow Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Essential Functions

Manage a large-scale production environment with multiple workloads at varying cloud maturity levels
Manage and mentor Cloud engineers
Guide and direct Cloud infrastructure projects
Drive and implement improvements throughout the team
Ensure compliance with relevant industry standards such as SOC 2 and HIPAA
Partner with development teams to ensure we are delivering scalable, reliable and secure solutions
Communicate with all levels of the organization, often balancing competing priorities
Develop plans to achieve company and departmental goals
Drive incident response and manage 24/7 on-call rotation
Estimate effort and timeline on projects as designed
Architect and design solutions to complex systems
Evaluate advanced issues for customer-impacting issue resolution

Minimum Requirements

2+ years of experience as a people manager
7-10 years of industry experience, with at least 5 in production cloud experience
2+ years of experience with the Microsoft tech stack (Azure, .Net, IIS, SQL Server, etc.)
Demonstrated success managing teams in a fast-growing environment
Ability to collaborate well with diverse partners, influence without direct authority, and build strong relationships across teams
Experience with Scrum or Kanban practices
Experience managing a 24/7 on-call rotation in a SaaS-based environment
Ability to deep dive into technical challenges, architect solutions and get hands-on
A passion for operational excellence, and the ability proactively identify and resolve issues

Preferred Qualifications

An affinity towards working in environments with tremendous growth, and have been through the journey before
Proven track record of identifying scaling issues and operational risks before they become a problem
Experience working in software development

Working Environment/Physical Demands

Activities require a significant amount of work in front of a computer monitor
Long-distance or air travel as needed – not to exceed 10% travel.

Total Rewards

Employee Assistance Program with free counseling sessions available
Flexible Time Off: take time off when you need it without worrying about available hours
10 paid holidays + 1 floating holiday
Generous annual bonus opportunity
iCREATE Employee Recognition Program
Insurance : Choice of Medical, Dental, and Vision plans
Wellness Program including discounts on medical premiums
Health Savings Account
Flexible Spending Account
Volunteer Time Off
100% Company-Paid Parental leave
401(k) with Employer Match
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
Company-Sponsored 529 College Savings Plan
Corporate Discounts on Retail, Travel, and Entertainment
Pet Insurance options

Essential Functions

Minimum Requirements

Preferred Qualifications

Working Environment/Physical Demands

Total Rewards

6 month growth

1 year growth

2 year growth