Full-Time

M365 Engineer

Updated on 9/9/2026

Merative

Merative

1,001-5,000 employees

Healthcare data analytics and decision support

Compensation Overview

$90.2k - $135.3k/yr

No H1B Sponsorship

Remote in USA

Remote

Bachelor's, Master's

Category
IT Operations (1)
Required Skills
Power BI
Microsoft Azure
ServiceNow
Salesforce
JIRA
OAuth

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Requirements
  • Strong working knowledge of Microsoft 365 administration, Copilot, Copilot Studio, Power Platform, and Microsoft Fabric governance.
  • Hands-on understanding of Power Platform environments, roles, connectors, data loss prevention policies, managed environments, and tenant-level governance controls.
  • Experience with Microsoft Fabric workspaces, capacity concepts, licensing, domains and subdomains, workspace naming, and Fabric Data Agent governance.
  • Practical knowledge of Copilot Studio agent deployment, agent publishing, sandbox-to-production workflows, and ticket-based access management.
  • Ability to support ServiceNow catalog design, IT service management documentation, approval workflows, and production-readiness tracking.
  • A bachelor's or master's degree in Computer Science, Information Technology, Engineering, or a related technical field.
Responsibilities
  • Manage governance for the Microsoft 365 Productivity Suite, including Copilot, Copilot Studio agents, Copilot for Sales, and enterprise artificial intelligence agent onboarding, including access controls, approval processes, and deployment readiness.
  • Work with security stakeholders to ensure new artificial intelligence agents are reviewed for conditional access, data loss prevention, Defender analysis, agent blueprints, and onboarding approval requirements.
  • Manage and document Power Platform governance areas, including environments, managed environments, environment makers, viewers, system administrators, Power Platform administration center roles, data loss prevention policies, connector governance, and environment policies.
  • Govern connector controls, including Microsoft 365 connectors, external connectors, OAuth, API keys, API tokens, and policies controlling connector actions.
  • Maintain governance tracking sheets, Jira-linked planning, feature tracking, and production-readiness activities for Power Platform and Copilot governance.
  • Support monitoring and alerting requirements for Dataverse storage and capacity usage, including threshold-based alerting discussions.
  • Support Microsoft Fabric governance activities, including workspace naming conventions, workspace creation, roles, capacity assignment, managed workspaces, managed capacity, domains, subdomains, tags, external sharing, and Fabric identities.
  • Troubleshoot Fabric Data Agent behavior, Copilot deployment differences, agent instruction discrepancies, model-response differences, and Microsoft support escalations.
Desired Qualifications
  • Experience creating or maintaining governance artifacts such as Jira-linked epics, ServiceNow catalog definitions, knowledge-base folders, frequently asked questions, and communication drafts.
  • Experience with Fabric Data Agent, Copilot for Sales, Salesforce integration discussions, and agent validation.
  • Experience working with Microsoft support or FastTrack on Copilot, Fabric, and artificial intelligence agent governance issues.
  • Ability to explain governance controls to security and business stakeholders in a practical, ticket-driven, auditable manner.
  • Microsoft 365 Administrator certification.
  • Power Platform certification.
  • Microsoft Fabric or Power BI certification.
  • ITIL Foundation or an IT service management-related certification.

Merative provides data and analytics solutions for the global health industry, serving providers, life sciences companies, health plans, employers, and government agencies. Its product portfolio includes Micromedex for clinical decision support, Zelta for cloud-based clinical trial data management, Merge for enterprise medical imaging, MarketScan for real-world data and benchmarking, and Cúram for government social program management. The company differentiates itself by being a focused healthcare data and analytics firm formed from IBM Watson Health assets and backed by Francisco Partners and other investors, with a broad, enterprise-scale client base. Its goal is to turn complex health data into actionable insights that improve operational performance and healthcare delivery.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Ann Arbor, Michigan

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • Merative named Brian Irwin Zelta general manager on September 7, 2026.
  • Cúram Action View launched June 25, 2026, and targets 80% workflow productivity gains.
  • Morgan Health's $25 million investment keeps employer analytics expansion funded.

What critics are saying

  • Epic, UpToDate, and FDB squeeze Micromedex pricing and clinician mindshare.
  • Merative's 2023 layoffs in Dublin and the US signal continuing cost pressure.
  • A failed Zelta or Merge transition traps Merative inside aging IBM-era products.

What makes Merative unique

  • Micromedex won Best in KLAS 2026 and serves 80-plus countries.
  • Merge Imaging Suite VNA v26.0 is fully cloud-native on Microsoft Azure.
  • Truven acquired Springbuk in 2026, strengthening employer analytics and MarketScan data.

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Benefits

Professional Development Budget

Company News

Ann Arbor Times
Sep 8th, 2026
Merative appoints Brian Irwin as executive vice president and general manager of Zelta.

Merative appoints Brian Irwin as executive vice president and general manager of Zelta. Brian Irwin has been named executive vice president and general manager of Zelta, Merative's clinical data management and acquisition platform for the life sciences industry, effective Sept. 7. Irwin most recently served as chief executive officer of MedaSystems, a venture-backed life sciences software-as-a-service company. Before that, he held senior leadership positions at Optum Life Sciences, Medidata, and SHYFT Analytics. In those roles, he contributed to business growth, strategic partnerships, and led organizations through significant transactions and transformation. Irwin holds a bachelor's degree in biology natural sciences from Saint Anselm College. He is based in New Hampshire. No additional background information or statements were provided regarding the appointment.

Ann Arbor Times
Jun 25th, 2026
Cúram Action View module for caseworkers now generally available.

Cúram Action View module for caseworkers now generally available. Merative announced on June 25 that Cúram Action View, a new module designed to help health and human services caseworkers, is now generally available. The company said the tool aims to help agencies address increasing caseloads and rising expectations by improving efficiency in workflows. Cúram Action View consolidates key information such as active benefits, recent notes, household composition, application status, and pending actions into one connected view. Merative said this reduces time spent searching for information and helps ensure decisions are informed and consistent. According to the company, the module allows caseworkers to act without leaving the page - updating details, resolving verification issues, recording notes, or progressing other work directly from the main interface. The company reported productivity gains of up to 80 percent across major workflows with Cúram Action View. The tool is also built to support future AI-enabled casework functions, including assistive knowledge, contextual insights, decision support, and agentic artificial intelligence. Merative stated that Cúram Action View was developed in partnership with more than 35 caseworkers and supervisors across five agencies through sponsor user and early adopter programs. Caseworker feedback shaped the design of the solution. Users described it as a "game changer," saying "seeing the status instead of reading is huge" and "saves tons of time." One participant said, "I would use this on every call, it would be my starting point." The company said Cúram Action View empowers caseworkers to start with context, act confidently, and complete work faster while providing more consistent support for those who depend on them.

PR Newswire
May 14th, 2026
Truven launches MarketScan Partner Ecosystem to expand real-world healthcare evidence options

Truven has launched the MarketScan Partner Ecosystem, enabling clients to combine its MarketScan Research Databases with curated datasets from collaborators for expanded real-world evidence generation. FinThrive has joined as a partner, providing de-identified hospital chargemaster data alongside existing electronic health records collaborators. The ecosystem allows clients to extend MarketScan's closed-claims foundation with ambulatory and specialty data, inpatient details, laboratory results and patient-level data from non-traditional care settings. MarketScan has informed over 4,500 peer-reviewed publications and sources data from more than 350 large employers, health plans and Medicaid agencies. The partnership enables device manufacturers and researchers to track patient journeys, treatment effectiveness and costs across the care continuum whilst maintaining data quality and analytic integrity.

Ann Arbor Times
Apr 26th, 2026
Merge PACS outlines eight key user requirements for reliable imaging workflows.

Merge PACS outlines eight key user requirements for reliable imaging workflows. Apr 26, 2026 Merge announced on Apr. 16 that its Merge PACS platform addresses eight main user requirements to support reliable and efficient imaging workflows in healthcare organizations. The announcement comes as many healthcare providers face challenges related to adopting artificial intelligence, modernizing their technology infrastructure, improving clinical usability, and maintaining data security at scale. Merge PACS is designed to help both clinical and technical teams meet these needs while ensuring consistent delivery of patient care. The company highlighted that Merge PACS is "AI ready," allowing integration with various AI vendors such as Aidoc. The system displays AI results directly in the worklist and viewer, enabling physicians to access findings without navigating multiple systems. For breast imaging, Merge PACS supports structured AI content from several vendors including Volpara, Therapixel, Hologic, and iCAD. The platform emphasizes interoperability by accommodating both standard outputs and vendor-specific differences. Regarding deployment options, Merge PACS supports full cloud-based setups as well as hybrid models so organizations can transition at their own pace while preserving existing investments. Performance remains a focus; each software release undergoes validation against benchmarks to ensure study retrieval speed meets expectations across different environments. Usability enhancements have been implemented based on customer feedback. These include dynamic worklist refreshes and expanded region-of-interest tools aimed at reducing friction during interpretation. Customization features allow departments to tailor workflows for specific subspecialties or service lines through configurable worklists and batch processing capabilities. Data integrity is addressed by supporting centralized image lifecycle management when integrated with solutions like Merge VNA (Vendor Neutral Archive). This approach helps reduce inconsistencies during transitions from standalone systems to enterprise-wide deployments. Additional features are available for mammography and tomosynthesis support within breast imaging workflows. Security remains a foundational element of the platform; regular updates align with evolving standards and protect patient data while ensuring compliance with broader IT strategies. According to the company statement: "Keeping up to date with each new Merge PACS release reduces risk and supports resilience for our customers." The ongoing maintenance allows faster adoption of new clinical capabilities without disruptive overhauls. Merge stated it is committed to customer-driven innovation: "One of our guiding principles is helping organizations standardize where it matters while preserving flexibility where it counts." The company encourages teams planning cloud or hybrid migrations or evaluating AI enablement initiatives to reach out for further information.

Ann Arbor Times
Apr 2nd, 2026
Merative announces cloud-native Merge Imaging Suite VNA for enterprise imaging.

Merative announces cloud-native Merge Imaging Suite VNA for enterprise imaging. Apr 2, 2026 Merative announced on Apr. 2 the launch of Merge Imaging Suite VNA v26.0, a fully cloud-native enterprise imaging platform designed to store, manage, and share both DICOM and non-DICOM images across healthcare organizations. The new solution aims to help health systems streamline operations by consolidating patient imaging data from multiple specialties, service lines, locations, and formats into a single source of truth. This approach is intended to reduce administrative complexity and improve clinician access to medical images. According to Merative, Merge Imaging Suite VNA is built on Microsoft Azure and supports both hybrid and cloud-native deployments. The company said this flexibility allows organizations to adapt the platform as their needs evolve during their transition to the cloud. The Software-as-a-Service model enables healthcare providers to shift technology spending from capital expenditures to predictable operational expenses while ensuring scalability during periods of growth. Merge Imaging Suite VNA also features integration with existing electronic health record systems, providing physicians with direct access to current and historical studies within their preferred viewer. Additional enhancements include customizable dashboards for administrators, integrated standards-based artificial intelligence workflows for image triage and analysis, replicated content management for business continuity, intuitive user experience tools, and industrial-grade security protocols validated by third parties. The security measures are backed by Microsoft Azure's global infrastructure in an effort to keep patient data compliant with healthcare regulations while reducing risks associated with data breaches. Looking ahead, Merative said it will continue supporting healthcare providers as they move toward more reliable imaging solutions that can scale according to organizational growth while maintaining high standards of security.