Internship

Technical Writing Intern

Confirmed live in the last 24 hours

Benesch

Benesch

501-1,000 employees

Engineering and consulting for community infrastructure

Consulting
Government & Public Sector
Social Impact

Chicago, IL, USA + 2 more

More locations: Jacksonville, FL, USA | Cincinnati, OH, USA

Hybrid position with flexibility to work from Omaha, NE; Cincinnati, OH; Chicago, IL; and Jacksonville, FL.

Category
Technical Writing
Content & Writing
Required Skills
Communications
Requirements
  • Currently pursuing or recently completed a degree in Technical Writing, Communications, Computer Science or a related field.
  • Strong writing and editing skills with an emphasis on clarity, accuracy, and attention to detail.
  • Familiarity with creating technical documentation, user guides, and SOPs, especially in a technical or engineering context.
  • Basic understanding of software applications and user support processes.
  • Excellent communication and collaboration skills, with a team-oriented mindset.
  • Interest or experience in the railroad industry or civil engineering is a plus.
Responsibilities
  • Collaborate with Benesch's Railroad User Support team to create, write, and publish detailed user guides and SOPs tailored to the needs of our railroad clients.
  • Work closely with software developers, engineers, and user support specialists to gather information and ensure the accuracy and usability of documentation.
  • Ensure all documentation aligns with Benesch’s standards and effectively supports our clients’ operations.
  • Provide assistance with desk help tickets, offering user support and troubleshooting as needed to maintain smooth operations for our railroad clients.
  • Continuously update and refine documentation as software features and client needs evolve.

Benesch enhances community infrastructure across the United States by specializing in engineering and consulting services. The company focuses on various sectors, including transportation, aviation, bridges, railroads, roadways, and transit systems, as well as community planning, education, parks and recreation, private development, and environmental services. Benesch serves municipalities, government agencies, and private clients, providing comprehensive infrastructure solutions with a strong emphasis on ADA compliance to ensure accessibility in public facilities and transportation systems. Their multidisciplinary team collaborates to tackle complex infrastructure challenges, delivering high-quality outcomes that foster long-term client relationships. Revenue is generated through project-based contracts for large-scale infrastructure projects, which leads to repeat business and referrals. The goal of Benesch is to improve community infrastructure sustainably and effectively.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1946

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition as Consultant of the Year by Kane County and Employer of the Year by WTS Pittsburgh Chapter highlights Benesch's industry leadership and positive workplace culture.
  • The firm's involvement in diverse sectors such as transportation, aviation, and environmental services offers employees a wide range of project experiences and professional growth opportunities.
  • Benesch's project-based revenue model ensures financial stability and continuous opportunities for large-scale, impactful projects.

What critics are saying

  • The competitive engineering and consulting market requires Benesch to continuously innovate to maintain its market position.
  • Dependence on project-based contracts may lead to revenue fluctuations, especially if large projects are delayed or canceled.

What makes Benesch unique

  • Benesch's holistic approach to ADA compliance sets it apart by ensuring comprehensive accessibility across all municipal aspects, a feature not commonly emphasized by competitors.
  • The company's multidisciplinary team allows for innovative and collaborative solutions, providing a competitive edge in delivering high-quality infrastructure projects.
  • Benesch's focus on long-term client relationships through successful project delivery and repeat business distinguishes it from firms that rely solely on new client acquisition.

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