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Full-Time

Bilingual Community Health Worker

Remote Flexible, Spanish Speaking

Posted on 9/23/2024

Pair Team

Pair Team

51-200 employees

Connects vulnerable patients with local care teams

Social Impact
Healthcare

Junior, Mid

Remote in USA

Remote flexible.

Category
Healthcare Administration & Support
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • 2+ years of general work experience
  • 1+ year(s) of case management experience
  • Community Health Worker Certificate
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • Reliable travel to get around the San Bernardino community (as needed)
Responsibilities
  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with care navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Identify and connect individual to community resources necessary to promote individual’s health
  • Support the access and understanding of the health care system
  • Support the individual in enrollment of key assistance programs
  • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with member to identify, engage, and accomplish health/wellness goals
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver essential services.

Company Stage

Seed

Total Funding

$33.5M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

20%

1 year growth

79%

2 year growth

214%
Simplify Jobs

Simplify's Take

What believers are saying

  • Securing $9 million in Series A funding and expanding into new California markets positions Pair Team for significant growth and impact.
  • The appointment of experienced leaders like Nate Favini as Chief Medical Officer and Connie Kim as Head of Care Operations strengthens their executive team and strategic direction.
  • Innovations in AI and wearable data could drive better, cheaper health outcomes, enhancing Pair Team's service offerings and patient care.

What critics are saying

  • Relying heavily on Medi-Cal funding could pose financial risks if there are changes in healthcare policy or funding allocations.
  • Rapid expansion and scaling efforts may strain resources and operational capabilities, potentially impacting service quality.

What makes Pair Team unique

  • Pair Team focuses on whole-person care for vulnerable patients, a niche often overlooked by traditional healthcare providers.
  • Their business model leverages Medi-Cal funding, allowing them to offer free services to patients while compensating community partners, creating a sustainable ecosystem.
  • The integration of virtual urgent care, free grocery delivery, and housing navigation sets them apart by addressing both medical and social determinants of health.
INACTIVE