Full-Time

Senior HR Business Partner

First West Credit Union

First West Credit Union

501-1,000 employees

Member-owned financial co-operative providing banking

Compensation Overview

$90.4k - $115.8k/yr

Kelowna, BC, Canada + 3 more

More locations: Langley, BC, Canada | Nanaimo, BC, Canada | Victoria, BC, Canada

In Person

Bachelor's

Category
People & HR (1)
Required Skills
Risk Management

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Requirements
  • A bachelor’s degree in a related discipline is required.
  • Minimum of six years of progressive HR experience, including at least two years in organizational development is required.
  • Demonstrated experience providing coaching and advisory support to senior leadership.
  • Strong project management experience.
  • Knowledge and hands-on experience applying change management methodologies.
  • Demonstrated ability to diplomatically resolve complex issues and conflict, using sound judgement and decision-making.
  • Proven ability to build strong and credible relationships with ability to communicate effectively both verbally and in writing with a wide variety of people.
  • Demonstrated ability to think strategically, coach and/or influence others and challenge the status quo.
  • Strong business acumen.
  • Proficient with Microsoft and HR software programs.
  • Knowledge of compensation.
  • Strong analytic capability.
  • Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Responsibilities
  • Leadership: Provides HR expertise, professional advice, informal coaching and mentoring to members of the HR team.
  • Contributes heavily to the development of the HR strategic plan, working closely with clients and the HR team to facilitate the implementation and sustainment of key HR programs, processes and initiatives.
  • Client Relationships: Builds effective relationships by proactively partnering with executive and senior leadership teams to understand the strategic business and people issues.
  • Facilitates the exchange of thoughts and ideas and collaborates with the HR team and other key stakeholders to develop business plans and/or creative solutions to address them, ensuring alignment to strategic objectives.
  • HR Expertise: Provides advice and coaching to executive and senior leaders on key HR programs, processes and initiatives including workforce planning, change management, performance management, leadership development, succession planning, talent management, organizational design, team effectiveness, benefits and compensation, employee engagement.
  • Leverages HR analytics to inform business decisions and initiatives.
  • Change Management: Proactively monitors related trends and best practices and facilitates change in the organization culture/structure to ensure alignment with the business strategy.
  • Partners with executive and senior leaders and other internal stakeholders to identify and manage the impact of change.
  • Provides supportive leadership in executing change within assigned region/client groups.
  • HR Projects/Initiatives: Leads or participates in key HR projects and initiatives that impact the organization in support of business goals.
  • Strategically positions HR within organizational projects to positively impact organizational effectiveness and the employee experience.
  • Supports and collaborates with HR functional areas to ensure project objectives are delivered on budget and within established time frames.
Desired Qualifications
  • CHRP designation is preferred; certified coach designation considered an asset.
  • Experience in the financial services industry is an asset.
First West Credit Union

First West Credit Union

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First West Credit Union provides traditional banking (personal, commercial, and business) and wealth management through a network of local brands: Island Savings, Envision Financial, Valley First, and Enderby & District Financial. Customers use these brands and its financial advisors to access everyday banking, loans, and financial planning, with resources pooled across the network to support personalized service and technology-enabled support while staying member-focused. It differentiates itself by combining a multi-brand, member-owned co-operative structure that remains highly local with the strengths and governance of a larger cooperative,plus a strong emphasis on community involvement. Its goal is to help members, employees, and communities flourish by making banking more community-driven and sustainable for local growth.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Langley, Canada

Founded

1946

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 mortgage approvals topped $101 million after the Ontario broker launch.
  • First West won BC's Top Employers 2026, supporting hiring and retention.
  • The December 2025 $200 million note sale funded growth and diversified liabilities.

What critics are saying

  • OSFI supervision began April 2026, raising compliance costs and scrutiny immediately.
  • Ontario broker expansion pits it against MCAP and national banks in 2026.
  • A failed merger or deposit-flight shock would threaten Tru Cooperative Bank's independence.

What makes First West Credit Union unique

  • April 2026 federal continuance made it Canada's fourth federally regulated credit union.
  • Its Mortgage Broker Centre expanded into Ontario in May 2026 through MCAP.
  • It holds about $20 billion in assets and 283,000 members across Canada.

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Benefits

Professional Development Budget

Company News

Globe Newswire
Jul 15th, 2025
Caspian One Open Data and First West partner to roll out the Interac(R) verification service

LANGLEY, B.C., July 15, 2025 (GLOBE NEWSWIRE) - First West Credit Union, in partnership with technology provider Caspian One Open Data, is proud to announce the launch of the Interac verification service, a secure and scalable digital identity verification solution.

Canadian Public Procurement Association
May 10th, 2025
CWWA 2024 Winner Interview With Margo Lawrence From First West Credit Union

First West Credit Union was one of the CWWA 2024 Winners in the large/private public sector category.

PR Newswire
Jan 17th, 2025
Veripark Partners With Leading Canadian Financial Institutions Coalition To Redefine Digital Banking

CALGARY, AB, Jan. 17, 2025 /PRNewswire/ -- VeriPark, a global leader in omnichannel customer experience solutions for financial services, has partnered with a coalition of leading Canadian credit unions and financial institutions, including First West Credit Union, Prospera Credit Union, DUCA Credit Union, and Coastal Community Credit Union, Together, the coalition aims to drive innovation, enhance member experiences, and empower institutions in an evolving financial landscape.This collaboration will deliver a Canadian-focused digital banking product tailored to the distinct needs of Canadians. Combining global and Canadian codebases, the solution allows institutions to maintain their identities while developing additional features to differentiate themselves."The partnership with VeriPark represents a uniquely Canadian solution that combines local expertise with global best practices," said Darrell Jaggers, CIO & CTO, First West Credit Union. "Our goal is to build on our successes and provide members with even more innovative, personalized digital banking services that align with their evolving lifestyles."The coalition selected VeriPark for its Canadian-centric product development, enhanced security and compliance, support for open banking frameworks and commitment to ongoing managed services. Powered by Microsoft Azure, the solution ensures adaptability, efficiency and long-term support.The solution integrates with Central 1's payment and fraud management systems while supporting compatibility with other payment platforms, providing flexibility for institutions.Coalition members gain:A Canadian-focused solution enhanced by global best practices.The ability to compete with larger banks while maintaining independence.A solution validated by a year-long assessment, ensuring innovation and long-term support through Microsoft's technology stack.Institutions can contact Darrell Jaggers or coalition CIOs for details on joining the coalition."The financial services sector is constantly evolving, and this partnership offers a unique opportunity to shape the future of digital banking in Canada," said Barry Frame, Chief Sales Officer, VeriPark. "By combining VeriPark's expertise with the coalition's forward-thinking vision, we are confident in delivering a transformative banking experience for Canadians."Selim Hasan, Sales Director, VeriPark, added, "This partnership also underscores our growth strategy for North America, as we continue to expand our footprint and deliver innovative solutions tailored to the needs of financial institutions in this region."Learn more: https://www.veripark.com/news/veripark-partners-leading-canadian-financial-institutions-coalition-redefine-digital-bankingAbout VeriParkVeriPark is a global solutions provider enabling financial institutions to become digital leaders with its AI-Powered Customer Experience Suite.Logo: https://mma.prnewswire.com/media/2447880/VeriPark_Logo.jpgSOURCE VeriPark

Yahoo Finance
Jan 10th, 2024
IFT to Manage First West Credit Union's Legacy Leasing Business

BURNABY, BC / ACCESSWIRE / January 10, 2024 / Integrated Financial Technologies (IFT), the leading business process outsourcing company for lenders, announced it was selected by First West Credit Union to manage its book of consumer automobile leases.

Drishti Magazine
Oct 14th, 2021
Tarlochan “Tochi” Sandhu retired from First West Credit Union on Jul 31st 21'.

Tarlochan “Tochi” Sandhu, a man of faith, family, and relationships—retired from Envision Financial on July 31, 2021, after 64 years of dedicated service in the financial industry.