This position is responsible for serving as the primary point of contact at the shipping and receiving window. The Window Clerk checks in drivers, verifies appointment and shipment information, communicates with carriers, warehouse personnel, and office staff, and ensures accurate documentation for inbound and outbound freight. This role supports timely dock flow, accurate paperwork, and safe, efficient warehouse operations.

ESSENTIAL FUNCTIONS

Greet and check in drivers at the shipping and receiving window.
Verify driver paperwork, appointment times, load numbers, carrier information, and shipment details.
Assign dock doors and communicate loading/unloading instructions to drivers and warehouse personnel.
Print, organize, and maintain shipping and receiving documents, pick lists, bills of lading, labels, and related paperwork.
Answer phone calls and emails related to carrier arrivals, appointments, shipments, and dock activity.
Monitor driver sign-in and sign-out activity for truckload and LTL shipments.
Communicate delays, discrepancies, damages, or paperwork issues to supervisors and appropriate departments.
Maintain accurate records and support compliance with company safety, security, and shipping procedures.
Maintain a safe, clean, and organized window and office work area.

POSITION QUALIFICATIONS

Experience

1 to 3 years of experience in a warehouse, distribution, shipping, receiving, logistics, or customer service environment preferred.

Education

High School Graduate or General Education Degree (GED) Minimum.

SKILLS & ABILITIES

Computer Skills

Ability to multitask in a fast-paced warehouse office environment.
Ability to communicate professionally with drivers, carriers, warehouse associates, supervisors, and office personnel.
Strong attention to detail and accuracy when reviewing paperwork and entering information.
Good math, reading, writing, and verbal communication skills.
Problem-solving skills and ability to follow up on shipment or paperwork discrepancies.
Ability to work overtime or adjusted schedules when business needs require.
Bilingual English/Spanish skills preferred, but not required.

PHYSICAL DEMANDS

Position requires sitting, standing, walking, and communicating at the service window throughout the day; must be able to lift, push, or pull up to 10 pounds.
Vision (Near, Distance, Depth Perception); Sense or Touch
Ability to wear Personal Protective Equipment (PPE) (Safety glasses, hearing protection in some cases.)

About Lasko Products

Love Your Air™

Lasko Products is the leading air solutions brand with a reputation for reliable products, peak performance, and perpetual innovation – our commitment to our customers for over a century. Founded in 1906 by Henry Lasko in Philadelphia, Lasko has evolved for over a century to become the global leader in air solution products. From our roots in small appliances, fans, and portable heaters, we’ve grown to become the leading home comfort company while maintaining our unwavering commitment to quality and value. Today, Lasko stands as a symbol of innovation, offering consumers around the world high-performance products; portable fans, heaters, air purifiers, humidifiers, and home ventilation solutions. Our well-known brands, Lasko, B-Air, BlueDri, Air King, and Guardian Technologies, serve both consumer and commercial markets across North America and internationally. As an American company for 120 years, we take pride in upholding the spirit of hard work, trust and accessibility, ensuring that Lasko remains available to all, for generations to come. Headquartered in West Chester, Pennsylvania, with manufacturing and distribution facilities in Tennessee and Texas, Lasko intends to set the standard in the air solutions category for another 100 years.

Lasko’s mission is to provide comfort you can trust.

Our company’s success is based on our culture of GRACE, with five core “Be” values outlining how we live it.

Growth Mindset — Be Bold

We are never the finished product ─ every failure is a data point, every setback is a setup.

Recognition — Be Together 

We win together. We celebrate together! High performance deserves to be seen ─ named, specific, remembered.

Authenticity — Be Real

No masks. No politics. Show up as you are, say what you mean, and mean what you say.

Clear Communication — Be Clear

Say it plainly. Say it once. Say it to the right person. Clarity is kindness.

Extreme Ownership — Be Accountable 

No blame. No excuses. Own the win and the loss. No exceptions.

Why Join Lasko?

At Lasko, we believe people do their best work when they’re supported ─ personally and professionally. That’s why we offer flexible hours and a hybrid work schedule for our corporate team, promoting employees to balance life and work in a way that fits their lifestyle. Our dog-friendly corporate headquarters adds a fun, welcoming atmosphere, while our competitive salaries with bonus potential recognize and reward your contributions. We also offer a comprehensive benefits package that includes a strong 401(k) match, wellness incentives, and robust health coverage. Join Lasko and be part of a legacy of innovation – at a company that values flexibility, growth, and a culture where you can thrive.

Shipping and Receiving Clerk

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