Engineer – Desktop

Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

We are seeking to welcome a Desktop Engineer to our newly formed Information Technology team.  The Desktop Engineers promote a great customer experience, determine customer needs, maintain personal interaction with clients and answer help desk inquiries. The ideal candidate should showcase in his or her resume an interest in technology, Apple products familiarity, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills.  

Venture global LNG is seeking a Desktop Engineer to join our Information Technology team.  This role should promote a great customer experience, determine customer needs, maintain personal interaction with clients and answer help desk inquiries.

The ideal candidate should show an interest in technology, a working knowledge of Apple products, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills.  

Responsibilities:

• 4 years of experience supporting Mac workstations
• 4 years of experience supporting Mobile devices
• Knowledge of Office 365 administration (Desktop Apps, SharePoint, OneDrive, Teams, Exchange)
• Understanding of conference room AV support
• Experience with patching and application deployment using SCCM or other MDM tools such as InTune, JAMF, Desktop Central or others
• Support executive end users
• Manage and deploy IT desktop assets
• Complete daily support tickets
• Document new and existing IT processes
• Enjoy working with end users and solving desktop issues
• Ability to lift 25 lbs.
• Be able to climb stairs and walk considerable distances outdoors

Qualifications:

• Bachelor’s or Associate’s in Computer or Information Sciences
• Apple Certified Support Professional (ACSP)
• 4+ years of experience supporting Mobile devices
• 4+ years’ experience supporting Apple user environments
• Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus
• General knowledge of Azure Active Directory or On-Premises Active Directory experience
• JAMF Certified a Plus
• Excellent communication skills
• Good problem-solving skills
• Office 365 skills
• Teams meeting and A/V skills

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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