Company Overview
AMB Sports + Entertainment represents the convergence of world-class sports, entertainment, and hospitality under The Blank Family of Businesses portfolio. Our diverse family includes the Arthur M. Blank Family Foundation, NFL's Atlanta Falcons, the iconic Mercedes-Benz Stadium, PGA TOUR Superstore, MLS's Atlanta United FC, West Creek Ranch, and Mountain Sky Guest Ranch.
Despite our diverse operations spanning professional sports, retail, hospitality, and philanthropy, we're united by core values that prioritize authentic customer relationships, Associate respect, and community impact. As the umbrella organization for our Atlanta-based sports franchises, world-renowned stadium, specialty retail operations, and shared services (Finance & Investments, Legal, Human Resources, Communications, and Information Technology), AMB Sports + Entertainment offers a unique opportunity to impact multiple industries simultaneously.
As one of the fastest-growing specialty retailers and a leader in sports entertainment, we're dedicated to building diverse teams of selfless team players who share our passion for transforming business through exceptional service and innovation.
Our Ideal Candidate Embodies
Actively Listen
Take an active role in understanding business requirements by being present in stakeholder meetings, using healthy communication practices, and ensuring joint understanding of technical solutions
Read between the lines to identify underlying business needs and unspoken system requirements, creating opportunities to exceed expectations through thoughtful configuration and support
Collaborate
Recognize that our diverse business portfolio achieves better results when varied perspectives are included in system design and implementation decisions
Actively seek input from Associates across sports, retail, hospitality, and corporate functions, understanding that the best solutions come from those closest to our customers and operations
Engage in Servant Leadership
Put the needs of HR business partners and end users ahead of your own, even when troubleshooting complex technical issues requires extra effort
Lead by example in system administration, demonstrating how to pitch in and help others succeed with Workday functionality and processes
Build Relationships
Cultivate trust with stakeholders by showing respect for their business challenges and sensitivity to the impact of system changes on their daily operations
Invest time in helping others continuously improve their Workday skills through patient training, clear documentation, and ongoing support
Own Results
Take ownership of system issues even when they span multiple business units or external integrations, taking action to seek resolution that serves all stakeholders
Utilize available resources and take calculated risks in configuration and process improvement aimed at exceeding the expectations of our Associates and customers
What You'll Bring to the Team
Education & Experience
Bachelor’s degree in information systems, Human Resources, Business Administration, or equivalent professional experience in HRIS/technology consulting or Enterprise System HR Operations Support
A minimum of 3 years of hands-on Workday experience with demonstrated expertise in system administration, configuration, and support
Proven track record in HRIS implementations, upgrades, or large-scale system transformations
Core Technical Competencies
Deep Workday expertise across Core HCM, Payroll, Time Tracking, Security administration, and Advanced Reporting
Configuration mastery including business process design, calculated fields, security roles, and custom object creation
Advanced reporting skills including custom report creation, dashboard development, and data analysis
Your Impact & Responsibilities
Strategic System Leadership
Champion operational excellence by ensuring 100% adherence to SLA commitments while delivering exceptional internal customer service
Drive continuous improvement initiatives that reduce technical debt, streamline processes, and enhance user experience across the organization
Lead change management activities including solution design, testing coordination, and deployment management for system enhancements
Technical Excellence & Innovation
Execute complex configurations while maintaining system integrity, security protocols, and compliance standards
Design and implement business process improvements that align with organizational objectives and Workday best practices
Monitor and optimize system performance including integration health, data quality, and security administration
Collaborate with vendors and internal teams to resolve escalated issues and implement strategic system updates
Knowledge Transfer & Enablement
Develop and deliver comprehensive training programs for HR Operations team members on Workday processes and functionality
Create user-centric documentation including job aids, process flows, and system guides that enhance user adoption and competency
Serve as subject matter expert for business requirements gathering, solution design workshops, and cross-functional project initiatives
Business Partnership & Analytics
Partner with stakeholders across all organizational levels to capture reporting requirements and deliver actionable insights through custom reports and dashboards
Analyze complex business challenges and recommend innovative solutions that leverage Workday's capabilities while considering broader business implications
Support strategic initiatives by providing technical expertise, project coordination, and change management support
What Sets You Apart
Technical Sophistication & Business Acumen
Advanced problem-solving abilities with experience troubleshooting complex workday system issues and implementing sustainable solutions
Business analysis expertise with proven ability to translate HR business requirements into workday solutions and configurations to serve our unique stakeholder operational needs
Project management skills with experience managing multiple concurrent initiatives while maintaining BAU support excellence
Workday Certification in HCM or Payroll (preferred)
Professional Excellence & Cultural Alignment
Exceptional communication skills with ability to present technical concepts to diverse audiences and build strong stakeholder relationships
Collaborative mindset with experience working in fast-paced, high-pressure environments while maintaining attention to detail
Continuous learning orientation with commitment to staying current on Workday updates, industry trends, and emerging technologies
Work Environment & Culture
This position operates in our collaborative, onsite environment where cross-functional teamwork and immediate responsiveness are essential to our success. You'll work closely with HR business partners supporting the Falcons, Atlanta United, Mercedes-Benz Stadium, and corporate shared services while maintaining the flexibility to support urgent business needs across our diverse portfolio.
