Full-Time

People Operations Coordinator

Updated on 9/4/2026

TaxRise

TaxRise

Personalized tax relief solutions for individuals.

Compensation Overview

$23 - $25/hr

+ Monthly bonus

Irvine, CA, USA

In Person

100% on-site; relocation may be required if not already local.

Category
People & HR (1)
Required Skills
Google Workspace

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Requirements
  • At least 2 years of experience in human resources or People Operations, ideally in a coordinator or generalist support capacity.
  • Hands-on experience with human resources information systems, with Paylocity strongly preferred.
  • Strong working knowledge of onboarding, offboarding, and employee lifecycle processes.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines independently.
  • Strong written and verbal communication skills.
  • Discretion and sound judgment when handling confidential employee information.
  • Proficiency in Microsoft Office Suite and/or Google Workspace.
Responsibilities
  • Own the new hire onboarding process end to end in Paylocity, from offer acceptance through Day 1 readiness.
  • Coordinate system access setup with Information Technology and track completion across all onboarding checklists.
  • Serve as the primary point of contact for new hires during pre-boarding, answering questions and resolving issues in real time.
  • Process Employee Change of Status Forms and own data accuracy across Paylocity.
  • Audit employee files and human resources information system records regularly to catch and correct discrepancies before they become compliance issues.
  • Maintain compliance tracking for I-9 forms, background checks, and certification renewals, escalating gaps proactively.
  • Manage the human resources inbox as a first point of triage, resolving routine requests directly and routing complex issues to the Human Resources Business Partner or Representative.
  • Support leave of absence administration by tracking documentation and coordinating return-to-work logistics.
  • Act as a liaison between employees, managers, and the broader People Operations team on day-to-day human resources questions.
  • Manage the offboarding process, including separation paperwork, system access removal, and equipment recovery.
  • Conduct exit interviews and summarize themes for the People Operations team.
  • Identify and help implement improvements to human resources processes and documentation.
  • Support People Operations projects and company events as needed.
Desired Qualifications
  • Experience supporting benefits administration or leave of absence processes.
  • Working knowledge of California employment laws and compliance requirements.
  • Experience with E-Verify and I-9 administration.
  • Human resources certification or relevant coursework.

TaxRise helps individuals and families resolve tax problems and achieve financial freedom. It provides personalized tax relief services, guiding clients through options to reduce or settle tax debt and resolve disputes with tax authorities. The company works by tailoring solutions to each client, using a combination of expert guidance and technology to streamline case management, communication, and progress tracking, with a focus on a consistent, high-quality client experience. TaxRise differentiates itself through a strong client-first philosophy (Every client. Every time), a track record of thousands of success stories, collaborative culture, and a devotion to leveraging new tools to improve results and service. The goal is to transform lives by lifting people out of tax trouble and helping them regain financial stability and peace of mind.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Irvine, California

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • CBS News' 2026 tax-law changes increase demand for resolution help from taxpayers.
  • TaxRise’s 4.7-star website rating signals strong customer acquisition despite complaints.
  • Customer-service awards and review volume support hiring, sales, and expansion narratives.

What critics are saying

  • BBB logged 663 complaints in three years, including 229 closed during the last 12 months.
  • A 2025 federal TCPA case named Tax Rise Inc.; docket activity continued through July 2026.
  • Consumer lawsuits alleging deceptive marketing and fee disputes threaten refunds, reputation, and growth.

What makes TaxRise unique

  • TaxRise won two Silver Stevie Awards on 2026-03-24 for customer service.
  • TaxRise markets nationwide tax resolution services, backed by 9,274 website reviews as of May 2026.
  • Its Irvine-based brand combines tax relief, resolution, and customer support under one platform.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Unlimited Paid Time Off

Wellness Program

401(k) Retirement Plan

401(k) Company Match

Professional Development Program

Company News

The Manila Times
Mar 24th, 2026
TaxRise Wins Two Silver Stevie(R) Awards in 2026 Stevie Awards For Sales & Customer Service

TaxRise wins two Silver stevie(r) Awards in 2026 Stevie Awards for Sales & Customer Service. by GlobeNewswire Mar 24, 2026 11:09 pm Top tax resolution firm is honored for outstanding customer service IRVINE, Calif., March 24, 2026 (GLOBE NEWSWIRE) - TaxRise, a leading tax resolution firm, has earned two Silver Stevie Awards in the 20th annual Stevie Awards for Sales & Customer Service, recognizing the company's continued excellence in improving the client experience. * Front-Line Customer Service Team of the Year - Financial Services Industries * Customer Service Department of the Year - Financial Services (100 or More Employees) The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards(R) and International Business Awards(R). More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 41 nations and territories, were considered in this year's competition. Winners were determined by the average scores of 150 professionals worldwide on eight specialized judging committees. At TaxRise, delivering exceptional customer service is a company-wide commitment woven into every stage of the client journey. From the first conversation to resolution, TaxRise prioritizes clarity and empathy, ensuring clients feel informed, supported, and respected throughout what can often be a stressful process. The tax relief firm remains focused on continuous training and accountability to performance standards in order to create a seamless, results-driven experience for every client it serves. "Winning these Stevie Awards is a powerful validation of what we believe at TaxRise - that world-class customer service starts with genuinely caring about the people we serve," says Sam Abdullah, TaxRise CEO. "Our teams show up every day with empathy, expertise, and an unwavering commitment to helping clients regain control of their tax situation." Since its founding in 2017, the firm has remained focused on continuously elevating an already strong client experience - investing in technology and refining processes to better serve a growing client base. Being honored among industry leaders reinforces TaxRise's mission to set a higher standard in the tax relief industry and celebrates a team committed to making a real difference for clients every day. Stevie Awards President Maggie Miller says, "The remarkable scores achieved by this year's Stevie Awards for Sales & Customer Service winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver. We proudly join the judges in congratulating and celebrating these outstanding organizations and professionals on their achievements." Details about the Stevie Awards for Sales & Customer Service and the full list of winners are available at http://sales.stevieawards.com/. About TaxRise TaxRise(R) is a national full-service tax resolution company serving individuals, families, and business owners. The company specializes in resolving IRS and state tax issues, offering a free consultation to educate and help taxpayers explore their options. TaxRise is accredited by the Better Business Bureau (BBB), a recipient of the BBB Torch Award for Ethics, and is a member of the National Association of Enrolled Agents (NAEA) and National Association of Tax Professionals (NATP). Tax Rise Inc. is a tax resolution firm independent from the IRS. We do not assume tax liability, make payments to taxing authorities or creditors, or provide tax, bankruptcy, accounting, or legal advice. TaxRise Press [email protected] +1 949-755-0184