Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

We’re seeking an Executive Assistant to support the President/Chief Customer Officer & Global Head of Sales. This role will help streamline operations, enabling them to focus on high-impact priorities, maintain strategic alignment, maximize productivity, and support the company’s next phase of growth.  As a trusted partner, you will work alongside the leadership team, as well as the broader Zuora executive team, and amongst the parties they engage with, including customers, partners, investors, board members and more helping enable them to achieve key outcomes. You’ll have a front row seat to our journey, and you already know the best part will be seeing the success of  Zuora, knowing it is a reflection of your work and vice versa; a true testament to the great teamwork that happens at Zuora. 

What you’ll do

• Enable the success of the President/Chief Customer Officer & Global Head of Sales by strategically focusing their time (and calendar!) on high impact events and initiatives. Effectively interface and communicate with employees, executives, board members, prospects, customers, and partners, and especially with our executive assistants to ensure tight alignment among our executive team.
• Coordinate and manage all logistics for internal and external meetings including but not limited to team meetings, all hands, off-sites and one-on-one meetings with a wide variety of stakeholders
• Book appropriate domestic and international travel, taking into account travel Visas, costs and proper documentation
• Work cross functionally to maintain a shared corporate calendar to enable thoughtful and strategic planning across the organization so that there is adequate time to prepare and execute at all levels. 

Your experience

• Minimum of 10-15+ years of C-level or equivalent, administrative experience in a high-tech, SaaS company:  fast-paced, innovative, always changing environment
• Skillful execution of administrative activities with high attention to detail, yet agile, able to prioritize, and multitask
• Strong oral and written communication skills at all levels of the organization internally and externally
• Teamwork mentality and strong people skills, ability to build a personal network throughout the company
• High degree of discretion and a strong commitment to confidentiality
• Very strong technical competency, specifically with virtual meeting tools (Zoom) as well as Word, Excel, PowerPoint, Email, Calendars, etc. (Microsoft and Google)
• Being a trusted and proactive partner, always anticipating what is required before others
• Connected to the ZEOs, knowing the pulse of the organization
• Vested interested in our customers and building those relationships

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. For this role, the EA will be expected to be on-site at our Redwood City headquarters two days per week.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.