Quality Manager

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has also invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Biopharmaceutical Account Manager in Singapore.

Live

What you will do

Reporting to the Sales Manager, you will maximize sales of Amgen’s products in territory, achieve sales targets, collaborate with the team to implement agreed plan of action (POA) in line with marketing strategy. You will also identify and establish high quality customer relationships and internal collaboration. You must possess in depth knowledge of the product, market, stakeholders and competition.

Main Responsibilities

• Implement Amgen Quality Management System
• Identify Continuous Improvement opportunity for Quality Management System
• Develop Quality Procedures align with Amgen Quality Management System, cGMP requirements, GDP requirements and local regulations
• Oversight operations of local distributors and stockist to ensure local distributors operations are in compliance with cGMP requirements, GDP requirements, Amgen Quality Management System and Local regulations
• Act as Quality-related interface with internal and external customers (i.e. : Change control, Non Conformance, Product Complaint, Product Recall, Audit/ Inspection)
• Support local testing
• Support BD project and product launches
• Liaise with internal and external partners to manage day to day operations associated with distribution operations
• Monitor and ensure on time completion of NC, CAPA, Audit observation, Product complaint and other quality events
• Develop and Maintain the Quality Agreements with local distributors and partners
• Develop reports and provide the necessary communications throughout the organizations
• Develop or review or approve GMP and GDP documents Provide training to distributors and stockiest including distributors/stockist on-boarding training
• Actively participate on GMP intelligence to review local regulations, standards and guidance related to Good Manufacturing Practice (GMP), Good Distribution Practice (GDP), product testing and Pharmacopoeia requirementsin India.
• Collaborate with Risk Management and Product Security on handling of counterfeit, product tempering, product theft and product diversion
• Interact with local regulators as needed.
• Keep the Senior Manager International Quality – JAPAC informed of the progress of projects and goals and advise on the potential areas of risk/ concern and new developments that may impact the company
• Support Named Patient Program
• Supplier Management: Perform quality oversight and audit of key suppliers to Amgen and its subsidiary companies. These suppliers can include API and starting material manufacturers as well as raw materials, devices and finished products suppliers, contract facilities, local laboratories, importers, distributors, logistics service providers, warehouse, etc.
• Apply advanced knowledge of Indian and global market regulations to assess supply security risks.
• Work on an active risk management tool etc. to appropriately deploy Quality Systems on oversight of Amgen suppliers; including selection and approval, due diligence assessment, intelligence monitoring, on-site visit/audit and (if needed) Person in Plant placement, etc..
• Support in identifying, assessing and addressing supplier’s GMP/GDP risks in collaboration with Amgen sites.
• Execute necessary tasks and projects as assigned by management in timely manner; to attain assigned goals.
• Provide support for regulatory inspections of key facilities as needed.

Win

What we expect of you

Qualifications

• Pharmacist Registration in India.
• Hold a valid practicing certificate as Pharmacist in India.
• In-depth knowledge and experience of Good Manufacturing Practice (GMP) & Good Distribution Practice (GDP).
• Experience with Quality Management Systems including but not limited to change control, deviation, validation, complaints, disposition and audits/inspections.
• Experience with Commercial Quality Operations and third-party management.
• Experience with distribution models and/or establishment of new entity procedures a plus

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits