Crop Claims Adjuster

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The D​ivision is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.

https://www.greatamericancrop.com/

Great American's Crop Division is looking for a Claims Adjuster in Western/Central South Dakota. This individual will work fully remote in this territory and will be required to travel up to 40%. Our ideal candidate will have prior crop insurance claims experience.

Essential Job Functions and Responsibilities

• Manages an inventory of crop related claims to evaluate compensability/liability.

• Conducts claim investigations to confirm coverage and to determine liability, compensability and damages. This includes crop field work and knowledge of grain marketing.

• Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.

• Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.

• May authorize payments in accordance with assigned authority limit and ensure payments are made in a timely manner.

• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.

• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree in Agronomy, Crop Management, Ag Business, or a related field, or equivalent experience.

Experience: Generally, a minimum of 6 months of experience in general agriculture, ag business/sales, agronomy, and/or grain merchandising. Crop Insurance experience is highly favorable. Continuing progress toward and/or the completion of a professional designation preferred, such as an associate degree or relevant certificate.

Scope of Job/Qualifications: Works within specific limits and authority on assignments of moderate technical complexity and coordination. Demonstrates functional analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Develops and maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Strong interpersonal and communication skills with the ability to build relationships and handle negotiations. Proven ability to handle confidential information with discretion.

Physical Requirements for employees in the Crop Business Unit/Crop Claims General Adjuster

• Requires continuous and prolonged walking and standing.

• Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.

• Requires frequent climbing, bending, twisting, stooping, kneeling and crawling.

• Requires overhead reaching and grabbing.

• Requires regular and predictable attendance.

• Requires ability to conduct visual inspections.

• Requires work outdoors, in inclement weather conditions.

• Requires frequent travel.

• May require ability to operate a motor vehicle.

Business Unit:

Salary Range:

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.