Full-Time
Group Sales Manager
Updated on 9/4/2026
Viceroy Hotels & Resorts
501-1,000 employees
Luxury lifestyle hotel and residences operator
Compensation Overview
$80k - $85k/yr
Santa Monica, CA, USA
In Person
 Sales & Account Management (1) |
|---|
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- At least 2 years of progressive hotel sales experience, ideally within a lifestyle brand or full-service corporate or group environment.
- Demonstrated track record of client satisfaction and exceptional service delivery in a fast-paced environment.
- Computer proficiency and comfort using customer relationship management and hotel systems such as Envision, Delphi, or Opera to manage accounts and log daily activity.
- Exceptional written, verbal, and presentation skills, including the ability to pitch confidently to executive-level clients and stakeholders.
- Strong negotiation skills and the ability to manage multiple tasks under deadlines in an organized manner.
- Ability to maintain confidentiality of information.
- Proactively solicit, negotiate, and close group and corporate accounts to meet or exceed quarterly and annual revenue targets.
- Identify and develop new business opportunities through targeted outbound sales initiatives, local networking, and industry events.
- Collaborate with Event Sales, Event Planning, and Operations teams to deliver client experiences and ensure seamless execution of group contracts.
- Maintain accurate records, reporting, and pipeline management using Hyatt systems to optimize sales tracking and forecasting.
- Serve as the primary point of contact for meeting planners and corporate clients.
- Conduct professional site inspections that highlight the unique features of the property.
- Monitor industry trends, evaluate competitor strategies, and analyze production data within assigned segments to optimize average daily rate and occupancy.
- Perform other duties as requested by management.
- Experience within a lifestyle brand or full-service corporate or group environment.
The property began as Viceroy Dubai Palm Jumeirah and was rebranded to FIVE Palm Jumeirah Dubai after FIVE Holdings terminated the management contract with Viceroy Hotel Group. It operates as a luxury lifestyle hotel and residences with 477 rooms and suites, 221 residences, a private beach, multiple pools, a spa, and more than 10 dining and nightlife venues. FIVE Holdings runs the property directly through a vertically integrated model and positions the brand around entertainment events to drive bookings and food-and-beverage revenue as part of its Global Sustainable Entertainment Ecosystem. Its goal is to tightly align ownership, operations, and guest experience to reshape hospitality distribution and create scalable lifestyle destinations.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1999
Get referred to Viceroy Hotels & Resorts
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Simplify's Take
What believers are saying
- Viceroy Brickell opened in May 2026, proving residential demand and execution.
- Viceroy Park Avenue opens December 2026, restoring New York flagship visibility.
- Sun Valley and Austin projects broaden pipeline beyond legacy resort dependence.
What critics are saying
- Brand control stays vulnerable after FIVE Dubai's 2017 public repudiation and litigation.
- Residual brand-damage risk persists from the Dubai dispute in partner negotiations through 2026.
- Highgate integration can commoditize Viceroy, pressuring distinctiveness against 1 Hotels and Edition.
What makes Viceroy Hotels & Resorts unique
- Highgate bought Viceroy in 2023, adding scale, distribution, and development muscle.
- Viceroy sells design-forward, culture-led luxury, pairing hotels with branded residences.
- Viceroy Park Avenue and Sun Valley target urban gateway and resort niches.
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