Full-Time

Client Experience Specialist

Posted on 5/7/2024

Atticus

Atticus

51-200 employees

Provides legal assistance and referral services

Legal

Mid

Remote in USA

Required Skills
Sales
Requirements
  • At least three years of professional work experience in customer-facing roles
  • Ability to interact with individuals from diverse backgrounds
  • Quick learner and competent writer
  • Experience in a metrics-driven role is preferred
  • Previous work in high volume, high-performing service/sales/support team is preferred
Responsibilities
  • Communicating with clients on the phone to understand their situation
  • Advising clients on the next steps in the process
  • Navigating conversations on personal and sensitive topics
  • Offering guidance and support to clients in crisis

Atticus offers free access to expert legal advice and referrals, with a focus on assisting disabled Americans in qualifying for government benefits and helping victims of accidents, misconduct, and violence in recovering insurance compensation. The company likely leverages legal expertise and referral systems, possibly utilizing digital platforms to deliver these services.

Company Stage

Series B

Total Funding

$36.2M

Headquarters

Los Angeles, California

Founded

2018

Growth & Insights
Headcount

6 month growth

13%

1 year growth

80%

2 year growth

120%